Account Manager

This is a fully remote position, open to applicants in Belgium.

📋 Description

• Act as the main point of contact for designated customers and channel partners throughout Belgium.

• Establish trusted, long-lasting relationships that foster customer success and promote business growth.

• Create and implement account and territory plans to meet revenue, retention, and strategic growth goals.

• Guide customers, stakeholders, and executive sponsors by recognizing business challenges and proposing measurable-value solutions.

• Manage and expand existing accounts through renewals, upselling, cross-selling, and pursuing new business opportunities.

• Recruit, empower, and develop channel partners to create opportunities and boost revenue growth.

• Propel adoption and expansion of the SOTI ONE Platform while identifying migration and modernization prospects.

• Collaborate with partners on joint business planning, pipeline development, lead generation, and demand creation.

• Forecast and oversee sales pipelines, renewals, partner activities, and account metrics.

• Conduct business reviews, account planning sessions, and executive presentations.

• Cultivate relationships with resellers, VARs, distributors, and technology partner organizations.

• Prospect through networking, referrals, partner engagement, industry events, and direct outreach.

• Work together with Sales Engineering, Marketing, Customer Success, Professional Services, Product Management, and Support teams.

• Handle commercial discussions, customer escalations, and high-priority issues.

• Keep updated on industry trends, competitive technologies, EMM, UEM, and enterprise software.

• Meet and exceed sales quotas, partner objectives, retention goals, and strategic targets.

⛳️ Requirements

• 3-5+ years of experience in Account Management, Channel Sales, Business Development, Enterprise Sales, or Partner Management within the High-Tech or SaaS sector.

• Proven history of driving revenue growth through direct engagement with customers and developing channel partners.

• Experience in managing enterprise customer accounts and building relationships with resellers, distributors, or strategic partners.

• Strong knowledge of indirect sales models, channel ecosystems, and partner-led go-to-market strategies.

• Demonstrated success in achieving or surpassing sales quotas, retention targets, and growth objectives.

• Ability to foster and sustain executive-level relationships.

• Excellent consultative selling, negotiation, and account planning capabilities.

• Experience in conducting business reviews, strategic planning sessions, and executive presentations.

• Capability to identify customer needs, discover growth opportunities, and align solutions with business objectives.

• Outstanding communication, relationship-building, and stakeholder management abilities.

• Self-driven and results-focused, with the ability to work independently in a dynamic environment.

• Proficiency in Salesforce CRM, Microsoft Office Suite, and modern sales enablement tools.

• Knowledge of EMM, UEM, SaaS, cybersecurity, endpoint management, or enterprise software solutions is highly desirable.

• Experience with enterprise customers and channel partners in the Belgian market is a significant advantage.

• Bachelor’s degree in Business, Marketing, Engineering, or equivalent industry experience.

• Preferred: experience across Belgium and the Benelux region.

• Preferred: fluency in Dutch and English; proficiency in French is highly desirable.

• Preferred: formal training in sales methodologies such as ValueSelling, MEDDICC, Challenger, or SPIN Selling.

• Preferred: experience managing Fortune 500 or large enterprise accounts.

🏝️ Benefits

• Opportunities for personal growth.

• A culture of continuous innovation and enjoyment within the company.

• A fast-paced environment with a global reach.

• The chance to work with leading-edge technologies.

• Engaging and complex projects.

• Highly collaborative and agile teams.

• The opportunity to work alongside leading technology partners.

• A remote work model.