Account Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee all direct sales initiatives for current and potential customer accounts within the designated region.

• Maintain consistent communication with clients and prospects to assess their needs and comprehend their business models.

• Showcase high-value solutions by utilizing Sonoco resources.

• Manage activities for multi-site accounts and take on the role of National Account Manager as necessary.

• Create and revise account plans and strategic initiatives.

• Execute, coordinate, and oversee activities linked to account plans.

• Provide updates on progress and sales forecasts.

• Establish and monitor territory prospecting strategies and sales pipelines.

• Keep customer records and gross margin data, along with making pricing suggestions.

• Build and sustain relationships at various levels within key accounts.

• Investigate and advocate for new products, services, and applications.

• Address customer complaints and oversee their resolution.

• Support Marketing efforts at trade shows, conventions, and industry meetings.

• Stay informed on the latest sales techniques, product offerings, and market trends.

• Submit weekly expense reports, call logs, and travel itineraries.

• Enhance the company’s reputation while safeguarding confidential assets and information.

• This role involves coordinating direct sales activities for both existing and prospective accounts.

• Engage regularly with clients and prospects to deliver value propositions using Sonoco resources.

• Manage multi-location accounts and possibly serve as the National Account Manager for certain accounts.

• Prepare account plans, sales call strategies, reports, forecasts, and the territory sales funnel.

• Maintain customer documentation, gross margin data, and pricing recommendations.

• Foster multi-level customer relationships and advocate for new products and services.

• Investigate and resolve customer issues.

• Assist with trade shows, conventions, and industry meetings.

• Submit weekly expense reports, call logs, and itineraries.

• Promote company goodwill, ensure the protection of confidential information, and adhere to company policies.

⛳️ Requirements

• You possess a four-year undergraduate degree or equivalent experience.

• You have a minimum of three years of sales experience.

• Demonstrated success in sales prospecting and new business generation.

• Proven capability to manage multiple sales development projects through intricate development processes.

• Knowledge of the packaging industry, particularly film cores.

• Willingness to travel, as travel requirements may vary.

• Bilingual proficiency is mandatory: advanced reading, writing, and speaking skills in both French and English.

🏝️ Benefits

• Annual target bonus of 12.5% of base salary.

• Company-sponsored medical and dental benefits.

• Life insurance coverage.

• Disability benefits.

• Profit sharing program.

• Registered Pension Plan.

• Paid vacation.

• Job stability.

• Opportunities for growth and career advancement.

• A friendly, safe, and family-oriented work culture.