Account Manager

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Implement business development strategies

• Gain insight into customers' environments and establish connections with decision-makers and influencers

• Create sales opportunities within both new and existing accounts to enhance Ricoh's market presence

• Address customers' critical business challenges through thorough research and inquiry

• Prioritize customer needs and purchasing processes over predetermined products or services

• Highlight Ricoh's capability to expedite customers' digital transformation through effective storytelling

• Identify opportunities that align with Ricoh's portfolio

• Articulate how purchasing decisions can influence customers' financial situations

• Craft and present engaging presentations both in-person and virtually

• Conduct research and analyze customers to facilitate relevant business discussions

• Oversee multiple accounts while ensuring attention to detail

• Evaluate customer environments and devise strategies to broaden and enhance Core services across the enterprise

• Cultivate influence, sponsors, and advocates throughout the customer approval process

⛳️ Requirements

• Bachelor's Degree or equivalent experience is required

• A minimum of 3 years of proven business development experience is required

• Experience in IT and/or Software services is preferred

• Familiarity with document workflow solutions and processes is preferred

• Basic understanding of P&L components

• Capability to research and analyze customers to facilitate suitable business discussions across the account

• Proven track record of managing multiple accounts simultaneously while maintaining strong attention to detail

• Demonstrated success in leveraging collaboration to build influence

• Solid understanding of the solution design process

• Thought leadership in engaging customers

• Exceptional verbal and written communication skills

• Proven ability to establish and maintain professional relationships with key stakeholders

• Current knowledge of Ricoh's offerings

• Ability to assess customer environments and formulate strategies for extending and expanding Core services across the customer's enterprise

• Strong learning agility

• Ability to navigate and favorably position within the customer approval process, fostering sponsors and advocates

• Travel is required (approximately 20%), which may include overnight travel

• Personal vehicle is required

🏝️ Benefits

• Medical, dental, life, and disability insurance options

• Retirement Savings Plan (401K)

• Health Savings Account (HSA)

• Flexible Spending Account (FSA)

• Tuition assistance programs for team members

• Paid vacation time

• Paid holidays each year

• Additional benefits that promote health, wellness, and ongoing personal and professional development