Account Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee and cultivate relationships with essential customer accounts.

• Promote account retention, growth, and overall commercial success.

• Develop and present account strategies, business evaluations, and performance analytics.

• Guide contract renewals, amendments, and commercial discussions.

• Discover opportunities to broaden services within current accounts.

• Track service performance and ensure that established KPIs are met.

• Work in partnership with operational, finance, sustainability, and commercial departments.

• Assist clients with waste reduction, recycling efforts, and sustainability projects.

• Stay informed on industry developments and regulations to offer valuable insights and advice to clients.

• Act as the main point of contact for a designated portfolio of corporate customers.

• Provide high-quality solutions that align with commercial goals and sustainability objectives.

⛳️ Requirements

• Prior experience as an Account Manager, Corporate Account Manager, or in a similar customer-facing position.

• Demonstrated success in managing and expanding B2B customer relationships.

• Strong business acumen and capability to drive profitable account expansion.

• Exceptional relationship-building and stakeholder management abilities.

• Excellent communication, presentation, and negotiation skills.

• A proactive, organized, and solution-oriented mindset.

• Experience in waste management, environmental services, facilities management, or a related field is preferred.

🏝️ Benefits

• Pension scheme

• Length of service rewards

• Referral bonuses

• MyPerks platform

• Cycle to Work scheme

• Gym membership discounts

• Skip hire discounts

• Flu jabs

• Eyecare vouchers

• Employee Assistance Programme

• Confidential counselling

• MyPerks Wellbeing Centre

• Access to trained Mental Health First Aiders

• Enhanced maternity/paternity leave

• Birthday off

• Holiday trading scheme

• Volunteer days

• Collaboration with local charities

• 23 days holiday initially, increasing to 25 days after 2 years

• Holiday buy/sell options

• Regular “My Voice” surveys and follow-up check-ins