Account Manager

This is a fully remote position, open to applicants in Finland, +1 more country.

📋 Description

• Oversee current business operations, accounts, and customer relationships in alignment with account strategies and plans.

• Develop and present annual budgets or sales plans for a specific customer portfolio, addressing volumes, pricing, inventory management, and payments.

• Discover and cultivate new business opportunities and prospecting efforts.

• Create an opportunity pipeline to transform prospects into purchasing accounts and active business.

• Track and relay customer activities, market trends, and advancements in end-use packaging.

• Collaborate with sales, customer service, technical service, production, marketing, and other departments within the organization.

• Coordinate customer interactions that involve relationship management, pricing strategies, service offerings, technical support, and marketing initiatives.

• Execute company strategies and policies in daily operations and planning.

• Ensure timely internal reporting, including forecasts and monthly updates.

• Attend working groups and sales meetings as requested.

⛳️ Requirements

• A relevant higher education degree or equivalent commercial experience.

• Significant experience in B2B sales and account management within an international context.

• A background in paper, board, packaging, or related sectors is a considerable advantage.

• Strong commercial insight with the capability to handle complex pricing and business models.

• Proficient in working with CRM systems, sales reporting tools, and MS Office, including AI tools such as M365 Copilot.

• Proactive, organized, and customer-focused with exceptional communication and negotiation abilities.

• Fluent in Swedish and English; proficiency in Finnish and other European languages is a plus.

• Willingness to travel within the region and across Europe.

🏝️ Benefits

• Comprehensive occupational health care.

• Extensive training and development opportunities.

• Culture and sports benefits.

• Safe working environment.

• Support for personal career development.