Account Manager

This is a fully remote position, open to applicants in Spain.

📋 Description

• Enhance sales and profit margins by attracting new clients and expanding Medline's product and service offerings to current customers.

• Develop and implement account strategies to establish new business and nurture existing relationships.

• Generate and maximize customer loyalty and value.

• Collaborate with Clinical Sales, Product Managers, and Customer Service Agents to achieve sales success and ensure customer satisfaction.

• Oversee tenders and price quotations in conjunction with Customer Service, Tender Management, and product divisions.

• Acquire customer insights and pinpoint stakeholders involved in purchasing decisions.

• Operate following the Challenger Sales methodology.

• Introduce new products and solutions to clients.

• Actively engage in the complaint resolution process for designated customers.

• Provide and consistently update sales forecasts.

• Maintain and utilize CRM data to enhance performance.

• Gather customer feedback and market insights, recommending improvements for products and services.

• Organize symposia, conferences, and regional exhibitions, both virtually and in-person.

⛳️ Requirements

• Completed higher education or relevant professional experience in business and/or healthcare.

• Experience in the healthcare industry and familiarity with hospital decision-making processes are preferred.

• A minimum of 5 years of sales experience.

• Proven ability to build relationships quickly with key individuals both internally and externally.

• Strong analytical capabilities.

• Excellent communication and influencing abilities.

• Proficient in English and Spanish.

🏝️ Benefits

• Company pension plan.

• Life and medical insurance.

• Company car.

• Comprehensive onboarding provided by experienced colleagues.

• Employee Assistance Program.

• A variety of training opportunities.

• Fully remote work arrangement.