Account Manager

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Propel sales expansion throughout Illinois, Michigan, Wisconsin, and Minnesota, concentrating on Reference Materials and Analytical Standards.

• Oversee Commercial accounts and Strategic site-level clients within Pharma, Biotech, and Environmental sectors.

• Manage and enhance assigned accounts while achieving or surpassing sales objectives.

• Establish customer relationships and uncover new opportunities via prospecting, lead qualification, cross-selling, and upselling.

• Create territory and account strategies that support customer retention and sustainable revenue increase.

• Handle the entire sales cycle from opportunity development and quotations to follow-up and closure.

• Collaborate with Strategic Account Managers, Sales Managers, Marketing, Quoting Specialists, and other internal teams.

• Engage with customers through phone, email, virtual meetings, in-person visits, exhibitions, seminars, and industry events.

• Keep precise records of customer, opportunity, pipeline, quotation, and forecast data in the CRM.

• Enhance understanding of LGC Standards’ products, applications, value propositions, end markets, and competitive environment.

• Track pipeline health, sales activities, opportunity progression, and forecast accuracy.

• Relay customer and market insights internally to enhance the customer experience and identify growth potential.

• Travel to customer locations and industry events as necessary.

• Adhere to company policies, commercial processes, CRM requirements, and customer-site protocols.

⛳️ Requirements

• Bachelor’s degree in chemistry, physics, biochemistry, biology, or a related field.

• Minimum of 5 years’ experience selling technical products utilized in research laboratories.

• Proven history of meeting and exceeding sales goals.

• Capability to read and interpret RFQs, contracts, operating and maintenance instructions, and procedure manuals.

• Proficient in using CRM platforms like Salesforce and Desk.

• Disciplined management of customer, opportunity, pipeline, and forecast data.

• Exceptional commercial awareness and planning skills.

• Ability to prioritize opportunities and effectively manage an assigned territory.

• Fluency in English along with strong written and verbal communication skills.

• Must reside within the designated territory: Illinois, Michigan, Wisconsin, or Minnesota.

• Must have a verified address within the assigned territory.

• Current authorization to work in the U.S.

• Previous successful key account management experience, including central procurement experience, is preferred.

• Proficiency in Microsoft Office products is a plus.

• Additional language fluency or proficiency is a significant advantage.

🏝️ Benefits

• Competitive salary with a robust bonus program.

• Comprehensive medical, dental, and vision coverage for employees and their dependents.

• FSA/HSA pre-tax savings plans for health care, childcare, and elder care.

• Voluntary Accident, Critical Illness, and Hospital Indemnity programs.

• 401(k) retirement plan with employer matching contributions.

• Company-paid short- and long-term disability, life insurance, and employee assistance programs.

• Pet Insurance.

• 8 weeks of Parental Leave for qualifying life events.

• Monthly Town Hall meetings, both onsite and virtual.

• Recognition program for outstanding work.

• Company-wide social events.

• Regular catered lunches.