Account Manager

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Drive sales expansion throughout Illinois, Michigan, Wisconsin, and Minnesota, with a focus on Reference Materials and Analytical Standards.

• Oversee Commercial accounts and Strategic site-level customers within the Pharma, Biotech, and Environmental sectors.

• Manage and enhance assigned accounts while achieving or surpassing sales objectives.

• Foster customer relationships and uncover opportunities through prospecting, lead qualification, cross-selling, and upselling.

• Create territory and account strategies that support customer retention and sustainable revenue growth.

• Handle the complete sales cycle from opportunity identification and quotations to follow-up and closure.

• Collaborate with Strategic Account Managers, Sales Managers, Marketing teams, Quoting Specialists, and other internal departments.

• Interact with customers via phone, email, virtual meetings, in-person visits, exhibitions, seminars, and industry events.

• Keep accurate records of customer interactions, opportunities, pipeline, quotations, and forecasts in the CRM system.

• Acquire knowledge of LGC Standards’ products, applications, value propositions, target markets, and competitive landscape.

• Monitor pipeline health, sales activity, opportunity development, and forecast precision.

• Relay customer and market insights internally to enhance customer experiences and identify new growth opportunities.

• Travel to customer locations and industry events as necessary.

• Adhere to company policies, commercial procedures, CRM requirements, and customer-site protocols.

⛳️ Requirements

• Bachelor’s degree in chemistry, physics, biochemistry, biology, or a related field.

• Minimum of 5 years of experience in selling technical products utilized in research laboratories.

• Proven history of meeting and exceeding sales targets.

• Capability to read and interpret RFQs, contracts, operating and maintenance instructions, and procedure manuals.

• Familiarity with CRM platforms like Salesforce and Desk.

• Disciplined management of customer, opportunity, pipeline, and forecast data.

• Exceptional commercial awareness and planning skills.

• Ability to prioritize opportunities and efficiently manage an assigned territory.

• Proficiency in English with strong written and verbal communication abilities.

• Must reside within the designated territory: Illinois, Michigan, Wisconsin, and Minnesota.

• Must have a verified address within the designated territory.

• Current U.S. work authorization is required.

• Not eligible for sponsorship or assumption of sponsorship for temporary visas, including H-1B, H-2B, OPT, O-1, and TN.

• Previous successful key account management experience, including central procurement experience, is preferred.

• Proficiency in Microsoft Office products is advantageous.

• Fluency or proficiency in additional languages is a significant asset.

• Strong skills in sales, engagement, relationship management, negotiation, and account management.

• Ability to represent LGC Standards at customer meetings, exhibitions, seminars, and other events.

• Travel within North America of up to 40% is expected.

🏝️ Benefits

• Competitive compensation with a robust bonus program.

• Comprehensive medical, dental, and vision coverage for employees and their dependents.

• FSA/HSA pre-tax savings plans for healthcare, childcare, and elder care expenses.

• Voluntary Accident, Critical Illness, and Hospital Indemnity programs.

• 401(k) retirement plan with employer matching contributions.

• Company-paid short- and long-term disability insurance, life insurance, and employee assistance programs.

• Pet Insurance coverage.

• 8 weeks of Parental Leave for qualifying life events.

• Monthly Town Hall meetings available onsite or virtually.

• Recognition program celebrating outstanding work.

• Company-wide social events.

• Regular catered lunches.