Account Manager

This is a fully remote position, open to applicants in Bulgaria.

📋 Description

• Oversee daily operations for Seller Central and Vendor Central across various marketplaces.

• Anticipate demand based on sales history, determine replenishment quantities, and avert stockouts.

• Detect excess inventory and suggest appropriate actions.

• Organize and manage shipments to Amazon warehouses.

• Assist in product launches and coordinate promotional setups.

• Upload and enhance product content to boost listing quality.

• Monitor product listings, troubleshoot issues, and liaise with Amazon Support for resolutions.

• Establish, manage, and optimize Sponsored Products, Sponsored Brands, and Sponsored Display campaigns.

• Perform keyword research and analyze search terms.

• Oversee campaign structure, targeting, bids, budgets, placements, and negative keywords.

• Measure ACoS, TACoS, ROAS, CPC, and conversion rates concerning profitability.

• Experiment with strategies, remedy underperforming campaigns, and adjust budgets accordingly.

• Synchronize advertising efforts with inventory management, pricing, promotions, and product launches.

• Serve as the primary client contact and conduct regular performance meetings.

• Formulate account strategies aligned with client objectives and resources.

• Evaluate performance metrics across products, variations, and categories.

• Generate reports and convert complex data into actionable insights.

• Establish timelines, provide updates, and ensure commitments are met.

• Investigate unfamiliar challenges to their root causes and devise practical solutions.

• Enhance account management processes.

• Work collaboratively with the team to align priorities and execute strategies.

• Attend regular training and feedback sessions.

⛳️ Requirements

• Proven experience with Seller Central or Vendor Central.

• Hands-on experience with Sponsored Products, Sponsored Brands, and Sponsored Display.

• Strong grasp of ACoS, TACoS, ROAS, CPC, CTR, and conversion rates.

• Experience in keyword research, search term analysis, bids, budgets, and campaign management.

• Familiarity with inventory management, shipments, promotions, product setup, and content creation.

• Background in addressing operational issues and collaborating with Amazon Support.

• Experience using tools like Helium 10, Jungle Scout, Amazon Ads Campaign Manager, or similar platforms.

• Ability to navigate multiple marketplaces and client brands.

• Proficient spreadsheet skills.

• Capability to analyze sales and inventory data, estimate replenishment needs, and identify stockout or overstock risks.

• Understanding of how inventory, pricing, promotions, content, and advertising collectively drive sales.

• Aptitude for recognizing missing information and identifying necessary data for confident decision-making.

• Direct client interaction experience, including leading meetings and delivering presentations.

• Ability to articulate recommendations clearly, manage expectations, and establish realistic timelines.

• Proficient in managing multiple accounts, priorities, and deadlines.

• High attention to detail, ownership of work, and follow-through.

• Independent problem-solving skills with the discernment to seek assistance when needed.

• Genuine enthusiasm for Amazon, e-commerce, and digital marketing.

• Positive, humble, collaborative, and receptive to feedback.

• Comfortable working remotely within a distributed team environment.

• Excellent written and verbal communication skills in English.

• Ready to start as soon as possible.

• Long-term perspective and motivation to grow within the Amazon team.

🏝️ Benefits

• Completely remote position.

• Opportunity to transition into a full-time role within the Amazon Operations team with a fixed monthly salary after successful completion of the probation period.

• Vacation days aligned with your country of residence, in addition to national holidays.

• Ongoing training, feedback sessions, and opportunities for professional development.