Account Manager

This is a fully remote position, open to applicants in Washington.

📋 Description

• Oversee and enhance relationships with current hyperscale clients

• Ensure exceptional levels of customer satisfaction and trust

• Identify and seek new business opportunities within major accounts

• Lead comprehensive proposal processes

• Formulate and execute account strategies to meet revenue goals and expand business share

• Engage with purchasing, engineering, supply chain management, and other stakeholders at customer organizations

• Strengthen partnerships with system integration collaborators

• Foster seamless collaboration for hyperscale clients

• Work closely with internal technical teams, supply chain, operations support groups, and Tokyo headquarters

• Align sales initiatives and coordinate customer inquiries with internal operations

• Prepare and maintain precise sales forecasts

• Contribute to production scheduling and inventory planning

• Review and negotiate contracts, commercial terms, and conditions

• Keep track of market trends in storage, data centers, and hyperscale ecosystems

• Provide structured feedback to aid product and business strategy planning

⛳️ Requirements

• At least 10 years of account management experience, ideally within the IT sector

• Proven experience managing large-scale, strategic enterprise accounts

• Background in selling IT-related products, including software and/or hardware

• Strong capabilities in relationship-building, negotiation, and stakeholder management

• Ability to work autonomously in a fast-paced environment

• Proficient in collaborating effectively with cross-functional and multicultural teams

• Familiarity with storage, cloud, or data center sectors

• Direct sales or account management experience with hyperscale clients such as AWS, Microsoft Azure, Google Cloud Platform, or other major cloud service providers

• Experience in selling storage hardware such as SSDs and HDDs and/or other data center-grade storage solutions

• Experience working in a global organization and coordinating with international headquarters, such as Tokyo

• Willingness to travel to customer locations approximately once a month within North America

• Occasional international travel to Japan

🏝️ Benefits

• Bonus based on experience

• Medical insurance coverage

• Dental insurance coverage

• Vision insurance coverage

• Life insurance coverage

• 401(k) retirement plan

• Paid time off

• Flexible work environment