Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage a substantial portfolio of enterprise accounts to ensure customers derive value.

• Cultivate relationships with daily users, EHS Directors, and executive sponsors.

• Assess account health, proactively identify risks, and take swift action.

• Oversee renewal cycles from initiation to completion, aiming for long-term contracts.

• Collaborate with Customer Success to enhance product adoption and deliver measurable outcomes.

• Facilitate Product, Implementation, and leadership support for accounts.

• Spot opportunities to sell additional modules and promote expansion and upsell deals through closure.

• Develop account and territory strategies.

• Engage in consultative selling to EHS Directors, C-level executives, and budget decision-makers.

• Navigate complex, multi-stakeholder deals while maintaining a robust pipeline.

• Keep accurate records in the CRM, including pipeline data, activities, forecasts, renewal dates, and account health.

• Manage tenders, service order forms, and purchase-order requirements.

• Negotiate terms with guidance from sales leadership and secure signed agreements.

• Collaborate with teams across Customer Success, Sales, Solutions Consulting, Marketing, Events, Product, and Implementation.

• Represent Evotix at industry conferences, exhibitions, and forums.

• Conduct customer visits and travel internationally as required.

• Relay customer needs, market insights, and competitor activities to Product and Marketing.

• Ensure a seamless transition to Implementation.

⛳️ Requirements

• Demonstrated experience in selling SaaS software, with a history of achieving revenue goals.

• Proven ability to maintain customer satisfaction and secure renewals, preferably on multi-year terms.

• Track record of expanding existing accounts through upselling or cross-selling.

• Strong consultative selling abilities with senior executives and various decision-makers.

• Experience in formulating account plans, generating pipeline, and advancing complex deals.

• Disciplined approach to pipeline management and forecasting.

• Consistent habits in CRM record-keeping.

• Exceptional organization and prioritization skills.

• Capability to manage multiple accounts and stakeholders without overlooking details.

• Strong sense of urgency and commitment to follow-through.

• Clear communication skills, resilience, and adaptability.

• Proactive and collaborative working style.

• Experience in selling EHS, health and safety, sustainability, or similar enterprise software (preferred).

• Background in shaping renewal, expansion, or team-selling playbooks (preferred).

• Experience in a PE-backed SaaS company or another rapidly scaling business (preferred).

• Must possess the legal right to work in the country where the position is located.

• Evotix is not able to provide visa sponsorship.

🏝️ Benefits

• Competitive base salary along with a commission structure.

• Unlimited Annual Leave.

• Generous tiered 401k plan that grows over time.

• Employee Assistance Program, offering mental health, legal, and financial support.

• Educational benefits.

• Regular team-building events.

• Inclusive workplace environment.

• Reasonable adjustments available at any point during the interview process.