Account Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Manage daily relationships for a portfolio of mobile game publishers within Eneba’s rewarded network.

• Grow accounts by implementing cross-sells, upsells, increased budgets, and entering new geographies.

• Create reward structures and establish event reward funnels from the ground up.

• Conduct quality assurance on funnels prior to launch and assess funnel economics for clients and the network.

• Track live events against key performance indicators (KPIs) and identify points of funnel drop-off.

• Enhance reward tiers, targeting, creative elements, and pacing through data analysis.

• Provide clients with advice based on benchmarks, category insights, and actionable recommendations.

• Oversee invoicing and billing processes in collaboration with the finance team.

• Organize, prepare, and present quarterly business reviews.

• Identify risks of churn and implement strategies to retain clients.

• Take ownership of campaign performance from onboarding and setup to reporting results and renewal.

⛳️ Requirements

• Minimum of 2 years in mobile ad tech in roles such as account management, partner management, customer success, or performance/user acquisition.

• Direct, hands-on experience in setting up and optimizing reward funnels.

• Ability to articulate the mechanics of a funnel, its reward structure, underperformance issues, and necessary corrective actions.

• Proficient in working with dashboards and spreadsheets.

• Strong understanding of metrics such as conversion rate, completion rate, CPI/CPA, ARPU, ROAS, retention, and LTV.

• Proven track record of expanding existing accounts through upsells and cross-sells.

• Comfortable with holding responsibility for revenue or growth targets.

• Experience in a rewarded network environment — including offerwalls, rewarded playtime, or rewarded engagement/events (preferred).

• Background working directly with mobile game publishers and familiarity with their user acquisition teams (preferred).

• Knowledge of mobile measurement partners (MMPs) and attribution tools, including AppsFlyer, Adjust, and Singular, as well as BI/reporting tools (preferred).

• Familiarity with network commercial mechanics, encompassing margin, payout models, budget pacing, and invoicing (preferred).

🏝️ Benefits

• Opportunity to participate in our Employee Stock Options program.

• Chance to contribute to the scaling of a unique product.

• Access to various bonus systems: performance-based, referral bonuses, additional paid leave, and a personal learning budget.

• Paid volunteering opportunities.

• Flexibility in work location: choose between office, remote, or the opportunity to work while traveling.

• Rapid personal and professional growth supported by clearly defined feedback and promotion processes.