Account Manager

This is a fully remote position, open to applicants in Italy.

📋 Description

• Oversee and manage a designated territory of key accounts.

• Deliver advanced service and technical support to clients.

• Organize customer visits to present technical information, conduct product demonstrations, and/or lead technical seminars.

• Participate in local vendor exhibitions and company-sponsored trade shows.

• Develop account relationships that extend beyond the purchasing level and engage key decision-makers with both new and existing clients.

• Ensure the designated territory achieves sales, gross profit, and unit objectives.

• Collaborate with the Sales Manager to formulate business plans and sales strategies targeting key accounts.

• Work collaboratively with cross-functional teams and act as a resource for colleagues, including providing coaching, mentoring, and training.

• Report to the District Sales Manager while working remotely with the Phenomenex Italian team to serve customers in Northern Italy.

⛳️ Requirements

• Bachelor’s Degree in Chemistry, Biology, or a related science is required.

• Capability to analyze and facilitate discussions within a group or team, communicate complex concepts, and negotiate with others to adopt new or differing viewpoints.

• Ability to strategically plan, organize, and allocate resources effectively to meet business requirements.

• Advanced understanding of sales principles and negotiation techniques.

• Proven ability to identify business opportunities effectively.

• Solid knowledge of Chromatography.

• Minimum of two years’ experience in sales of laboratory or scientific products.

• Excellent communication skills in both Italian and English.

• Willingness and capability to travel 10%–20% overnight based on territorial requirements.

• A valid driver’s license is mandatory.

• A proven history of success in Sales/Customer Service roles is advantageous.

• Experience with customer relationship management software is an added benefit.

• Experience in the (bio)pharma and Pharma markets is a plus.

🏝️ Benefits

• Bonus/incentive pay with a target earning of €21,000, subject to eligibility and performance criteria.

• Company car provided.

• Home office allowance available.

• Fixed-term employment contract offered.

• CCNL Commercio third-level employee classification and baseline progression frameworks.