Account Manager

This is a fully remote position, open to applicants in Italy.

📋 Description

• Oversee and manage a designated territory of key accounts by delivering exceptional service and technical support to clients.

• Organize customer visits to share technical information, conduct product demonstrations, and facilitate technical seminars.

• Participate in local vendor events and company-sponsored trade exhibitions.

• Cultivate account relationships that extend beyond purchasing levels to engage key decision-makers among new and existing customers.

• Ensure that the assigned territory achieves sales, gross profit, and unit objectives.

• Collaborate with the Sales Manager to formulate business plans and sales strategies for key accounts.

• Work in partnership with cross-functional teams and serve as a resource for colleagues, providing coaching, mentoring, and training.

• Report to the District Sales Manager as part of the Phenomenex Italian team.

⛳️ Requirements

• A Bachelor’s Degree in Chemistry, Biology, or a related Science is required.

• Capability to analyze, facilitate discussions within a group or team, convey complex concepts, and negotiate to encourage others to adopt alternative perspectives.

• Proficiency in strategic planning, organization, and resource allocation to fulfill business needs.

• In-depth understanding of sales principles and negotiation techniques.

• Proven ability to identify business opportunities effectively.

• Solid knowledge of Chromatography.

• Minimum of two years' experience in sales of laboratory or scientific products.

• Excellent communication skills in both Italian and English.

• Willingness and capability to travel 10%–20% overnight, depending on territory requirements.

• A valid driver’s license is necessary.

• Demonstrated history of success in Sales/Customer Service roles.

• Familiarity with customer relationship management software.

• Experience and knowledge of the (bio)pharma and Pharma market.

🏝️ Benefits

• Incentive pay with a target earning of €21,000, contingent upon meeting objective eligibility criteria and performance conditions.

• Company car provided.

• Home office allowance included.