Account Manager

This is a fully remote position, open to applicants in Alabama, +4 more states.

📋 Description

• Act as the primary strategic liaison and trusted advisor for a portfolio of established OEM clients.

• Foster long-term client relationships while ensuring customer needs and satisfaction are prioritized.

• Create and implement strategic account plans to meet and surpass sales targets, increase market share, and enhance customer lifetime value.

• Conduct regular business evaluations to measure performance, identify needs and opportunities, and align CVG capabilities with client roadmaps.

• Recognize, qualify, and pursue new sales opportunities within current accounts and through targeted OEM outreach.

• Oversee the complete sales process from opportunity identification to RFQ analysis, proposal formulation, contract negotiations, and closure.

• Employ industry networking, cold outreach, and market analysis to cultivate a pipeline that supports growth.

• Collaborate with Engineering, Production, Logistics, and Quality teams to initiate, deliver, and support projects.

• Serve as the internal advocate for clients.

• Provide post-sales assistance by resolving issues, addressing inquiries, and ensuring seamless project execution.

• Aid internal teams in promptly and effectively resolving customer-related challenges.

• Prepare regular sales forecasts and activity reports for management review.

• Keep track of industry trends, competitor activities, and market conditions to guide strategy.

• Travel as necessary, up to 20%, to client sites, production facilities, and industry events.

⛳️ Requirements

• Bachelor’s degree in engineering, business, or marketing, or equivalent experience.

• 3-5+ years of account management or inside sales experience, ideally in plastics or with a proven history of developing new clientele in B2B OEM sectors.

• Proven capability to cultivate strong relationships.

• Creative problem-solving and persuasion skills.

• Strong organizational and time management skills.

• Self-motivated and proactive.

• Exceptional written and verbal communication skills.

• Business analytical skills and strategic thought process.

• Proficient in Microsoft Office and other business systems.

• Strong understanding of account management, the RFQ process, and financial impact assessment.

• Preferably knowledgeable about custom injection molding solutions in plastics, including tooling.

• Willingness to travel 20% of the time.

• Ability to work independently or collaboratively within a team and solve practical problems.

• Capacity to collaborate effectively with customers and internal departments while thinking strategically.

• Proficient in effective communication across the hierarchies and functions of major OEM companies.

• Proven success in acquiring new business and cultivating relationships.

• High proficiency in data analysis tools, including Excel and PowerPoint.

• Ability to comprehend and convey technical information clearly.

• Skilled negotiator with a solid understanding of the industrial or contract manufacturing sector.

• Applicants must be authorized to work in the country of the job posting location on a full-time basis.

• Visa sponsorship is not available for this position.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health benefits package.

• Opportunities for professional development and growth.

• Supportive team environment and collaborative culture.