Account Manager

This is a fully remote position, open to applicants in Ecuador, +1 more country.

📋 Description

• Foster and enhance ongoing relationships between Coface and key clients and intermediaries.

• Optimize revenue and maintain retention of profitable clients.

• Act as a product expert and problem solver for prospects and clients.

• Manage client negotiations and develop effective, professional interaction strategies.

• Cultivate strong customer connections through regular proactive communication.

• Assess effective coverage for client requirements and utilize pricing tools for bids.

• Prepare and deliver sales proposals and renewal offers.

• Showcase Coface offerings and implement cross-selling strategies.

• Actively manage renewals and address any risks or vulnerabilities.

• Coordinate policy renewals, contractual documentation, and ensure regulatory compliance.

• Predict and monitor client account metrics.

• Identify opportunities for expanding existing client business.

• Coordinate team members working on the same account and collaborate with sales teams.

• Serve multiple clients simultaneously while keeping transaction records organized.

• Communicate market conditions and convey Coface’s value proposition compared to competitors.

• Provide management with insights on customer needs, issues, interests, competitive activities, and potential products or services.

• Maintain relationships with intermediaries to enhance client retention.

⛳️ Requirements

• A Bachelor’s degree is mandatory.

• A minimum of three (3) years of administrative experience in credit insurance, banking, claims, or factoring organizations is advantageous.

• Proficiency in Microsoft Office Applications: Outlook, Word, Excel.

• A P&C Insurance license is a plus, or the ability to complete the licensing course within 60 days from the hire date.

• Candidates located in the Eastern or Central Time Zones are preferred.

🏝️ Benefits

• Competitive executive compensation along with performance incentives.

• Opportunities for international travel and cross-border collaboration.

• A vibrant, inclusive, and growth-oriented work environment.

• A culture of learning, collaboration, and inclusion.

• Responsibilities that have a visible impact.