Account Manager

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Assist in the Efficiency United program in Michigan.

• Execute commercial energy efficiency utility rebate initiatives.

• Interact directly with customers as well as trade partners and contractors.

• Cultivate an understanding of the business customer demographic.

• Provide education to customers and contractors to enhance awareness and participation in rebate programs.

• Create outreach strategies for various commercial customer segments.

• Develop the commercial customer pipeline and manage projects until completion.

• Act as a liaison between customers and contractors to boost program satisfaction.

• Incorporate program offerings into customer operations effectively.

• Identify, schedule, coordinate, and present at program-related events.

• Recognize obstacles and relay essential information to the Senior Market Outreach Manager.

• Utilize a Customer Relationship Management (CRM) system on a daily basis.

• Prepare monthly activity reports and monitor progress towards program objectives.

• Travel within the lower east side of Michigan, approximately 50–75% of the time.

⛳️ Requirements

• Experience in a professional field such as sales, consulting, or a related area.

• Familiarity or experience in energy efficiency is preferred.

• Must be based in or near Michigan.

• Self-driven with the ability to work independently and communicate task updates.

• Capable of handling tight deadlines, shifting priorities, and interruptions.

• Proficient in Microsoft Office applications.

• Technical trade experience is an advantage.

• High school diploma or equivalent is required.

• If applicable, must meet all DOT qualification criteria and adhere to relevant federal, state, and local transportation laws.

• Must possess authorization to work in the United States without employer sponsorship.

• Successful candidates must complete pre-employment background checks.

🏝️ Benefits

• Medical, Dental, and Vision Insurance.

• Company-sponsored health care concierge service.

• 401(k) plan with company match.

• Paid time off for vacation, sick leave, personal days, and parental leave.

• Paid Volunteer Time.

• Employee Recognition Program with options for gift card rewards.

• Employee Assistance Program.

• Access to on-demand training courses.