Account Manager

This is a fully remote position, open to applicants in Arizona, +4 more states.

📋 Description

• Act as an inside sales representative within the collaborative sales team.

• Assess leads, finalize sales, and deliver exceptional sales and customer support in small to midsize districts.

• Establish, nurture, and maintain strategic long-term partnerships with new clients.

• Advocate for Carnegie Learning products and services while identifying business opportunities that align with company goals.

• Collaborate closely with the Account Executive and team members across various departments.

• Evaluate opportunities and arrange presentations through discovery calls and product demonstrations.

• Meet weekly, monthly, and annual customer outreach, lead generation, presentation, renewal, and sales objectives.

• Utilize Salesforce and HighSpot for account research, communication, and quoting.

• Foster relationships with existing customers by providing status updates and value additions to facilitate renewals.

• Participate in product training and stay informed about product offerings and sales systems.

• Execute sales projects and campaign initiatives.

• Refer issues to specialists or supervisors as necessary.

• Create, organize, schedule, host, and present quarterly customer status and data meetings.

• Work alongside Account Executives and other departments to troubleshoot and coordinate sales efforts.

• Manage sampling requests, cost proposals, narrative proposals, sales presentations, and training coordination.

⛳️ Requirements

• Bachelor's degree in Business is preferred.

• A minimum of two (2) years of experience in a similar role.

• Must be comfortable working during Mountain and Pacific Standard hours.

• Exceptional oral and written communication and customer service skills across various media and audiences.

• Experience with SalesForce.com is preferred.

• Must excel in a fast-paced, results-driven, and collaborative environment.

• Ability to adapt and prioritize tasks based on territory needs.

• Strong critical thinking skills to evaluate all factors when problem-solving.

• Effective time management skills and ability to set priorities.

• Proficient with computers and software, including the Microsoft Office Suite.

• The assigned territory includes the Western part of the US (AZ, UT, ID, HI, MT).

• Travel requirement: At least 25%.

🏝️ Benefits

• A comprehensive selection of Health Insurance options.

• Short-Term and Long-Term Disability Insurance at no cost to you.

• Flexible work arrangements under our Work From Anywhere Policy.

• Paid time off that can be utilized at your discretion.

• Paid Parental Leave.

• Reduced working hours with full pay for soon-to-be and new parents.

• Complimentary access to CL products for employees and their children.

• Quarterly Wellness Incentives.

• Monthly employee activities and a recognition program.

• Employee Allyship Groups (EAGs).