Account Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Cultivate and maintain strong relationships with current restaurant and non-commercial foodservice clients.

• Create and implement strategies aimed at boosting beverage sales for existing clients.

• Conduct regular follow-ups and provide continuous support to ensure customer satisfaction.

• Work closely with the sales team to discover upselling and cross-selling opportunities within current accounts.

• Establish initiatives to lower churn rates and retain existing clients.

• Ensure the timely and successful implementation of solutions that align with customer needs and goals.

• Partner with marketing and operations to bolster account growth strategies.

• Keep clients informed about the latest products and services, and offer menu recommendations to enhance beverage sales.

• Assist in the setup and rollout of Botrista's beverage-making program.

• Oversee accounts across various sectors, including food service, enterprise, quick service, and small businesses.

• Enhance customer satisfaction, minimize churn, and boost beverage sales/revenue, primarily measured by machine uptime and drink sales volume.

⛳️ Requirements

• Must be located in the Los Angeles & Southern California Region.

• Minimum of 3 years of experience in account management, marketing, business development, or related fields in sales.

• Proven ability to communicate, present, and influence effectively at all organizational levels.

• Demonstrated capability to manage multiple account management projects simultaneously while maintaining meticulous attention to detail.

• Established experience in sales or account management, ideally within the restaurant or hospitality sector.

• Analytical thinker with the ability to recognize trends and opportunities from data insights.

• Self-driven and goal-oriented with a solid track record of achieving or surpassing sales targets.

• Familiarity with the restaurant industry, including its trends, challenges, and best practices.

• Ability to work independently as well as collaboratively within a team.

• Adaptability to changing priorities and the ability to manage multiple tasks at once.

🏝️ Benefits

• Plus commission and stock options

• Fully company-paid Medical and 99% company-paid Dental and Vision Insurance

• Flex PTO

• 7 sick days

• 14 holidays

• Wellness Benefits

• Cell Phone and Internet reimbursement

• 401K