Account Manager

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Oversee a portfolio of merchants, fostering robust and enduring commercial relationships.

• Spot opportunities to enhance transaction volume, engagement, and revenue within existing accounts.

• Promote upselling and cross-selling initiatives, presenting relevant products and solutions tailored to merchant needs.

• Assess merchant performance and pinpoint areas for growth and enhancement.

• Take the lead on account growth initiatives and ensure execution and outcomes are achieved.

• Serve as a primary point of contact for merchants, cultivating trusted relationships.

• Grasp merchant objectives, challenges, and priorities to proactively suggest solutions and opportunities.

• Create initiatives to boost merchant engagement, such as campaigns, promotions, and commercial actions.

• Establish clear objectives with merchants and evaluate the impact of initiatives.

• Anticipate and resolve issues that may affect relationships or account performance.

• Track account performance and key commercial indicators.

• Analyze campaigns, promotions, and other commercial activities.

• Leverage data and business insights to guide commercial decisions and focus on growth opportunities.

• Convert analysis into actionable steps and recommendations.

• Monitor results against objectives and continuously refine initiatives based on performance.

• Collaborate with Product, Operations, Marketing, Compliance, and other teams.

• Relay merchant feedback and market insights to the organization.

• Coordinate internally to guarantee seamless execution and an exceptional merchant experience.

⛳️ Requirements

• Minimum of 2 years of experience in Account Management, Sales, Business Development, or a comparable commercial role.

• Proven experience managing B2B clients, merchants, or strategic accounts.

• Strong commercial acumen with a history of identifying and cultivating business opportunities.

• Analytical skills and a comfort level with data and performance metrics.

• Capability to transform data and insights into tangible commercial actions.

• Proactive, hands-on, and entrepreneurial mindset with a strong sense of ownership.

• Outstanding communication, negotiation, and relationship-building abilities.

• Strong problem-solving skills and the ability to work independently.

• Experience in payments, fintech, e-commerce, or digital products is a significant advantage.

• A Bachelor's degree in Business, Economics, Marketing, Engineering, or a related field is preferred.

• Proficiency in both Spanish and English.

• Must be based in Argentina.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Opportunities for professional development and career advancement.

• Flexible working hours and the possibility of remote work.

• Comprehensive health insurance and wellness programs.

• A dynamic and inclusive work environment.