Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main point of contact for clients on a daily basis, fostering strong and trustworthy relationships.

• Oversee integrated commercial communications projects from the initial briefing to final delivery.

• Ensure alignment with both client and brand objectives.

• Collaborate with Creative, Digital, Scientific, and various other cross-functional teams to produce work across diverse channels and strategies.

• Manage project scope, timelines, budgets, forecasting, and overall financial performance.

• Guarantee that deliverables are completed on schedule, within budget, and in accordance with quality and compliance standards.

• Anticipate client requirements, proactively tackle challenges, and maintain alignment among internal and external stakeholders.

• Recognize opportunities for organic growth within accounts.

• Assist in developing proposals and driving new business initiatives.

• Mentor junior members of the Client Services team.

• Foster strong collaboration within the account team.

⛳️ Requirements

• Experience in healthcare communications, pharmaceutical advertising, or a similar agency environment.

• Background in managing commercial pharmaceutical or healthcare accounts and delivering integrated communications programs.

• A bachelor’s degree is required.

• Strong skills in client relationship management and account oversight.

• Proven experience in handling project budgets, timelines, scope, and financial outcomes.

• Comfortable working with Creative, Digital, Scientific, and various cross-functional teams.

• Highly organized, proactive, and solution-oriented with outstanding communication abilities.

• Capable of juggling multiple priorities while maintaining a keen attention to detail in a fast-paced agency setting.

🏝️ Benefits

• Comprehensive bonus plan.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Generous 401k matching.

• Vacation days.

• Sick days.

• Personal days.

• Generous company holiday schedule.

• Enhanced fertility support.

• Family support programs.

• Expanded paid leave for new parents.

• Personalized coaching assistance.

• Flexible benefits.

• Personal support.

• Tailored learning and development opportunities.