Account Manager

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Deliver outstanding customer service.

• Maintain existing accounts and facilities.

• Conduct visits to key accounts at least once per quarter.

• Assess account needs and foresee new opportunities.

• Provide marketing and sales insights and recommendations for strategic planning and reviews.

• Create and finalize action plans.

• Uphold quality and customer service standards.

• Address issues and complete audits.

• Recognize trends and suggest system enhancements.

• Facilitate change implementation.

• Discover marketing opportunities by evaluating consumer needs, market share, and competitor strengths and weaknesses.

• Project future business and determine targeted market share.

• Take ownership of fulfilling new and varied requests and seek ways to add value.

• Collaborate with the marketing department to coordinate promotional material needs.

• Manage promotional inventory, place orders, and confirm receipt.

• Organize meetings and participate in trade shows.

• Safeguard organizational integrity by maintaining confidentiality.

• Inform potential facilities about Aria Care Partners’ mission and services.

• Supervise territory travel and visit nursing home staff and residents.

⛳️ Requirements

• Preferred Associate’s or Bachelor’s degree.

• 3-5 years of relevant experience.

• Prior experience in senior living communities, sales, and life/health insurance is preferred.

• Capability to obtain health and life insurance license.

• Reliable transportation is necessary.

• Ability to lift up to 50 pounds.

• Valid driver’s license with a clean driving record.

• Familiarity with Salesforce and Microsoft Office applications, including Excel, Word, and Outlook is preferred.

• Strong analytical and critical thinking abilities.

• Capacity to handle multiple tasks and meet deadlines efficiently.

• Attention to detail and accuracy.

• Flexibility in adapting to frequent changes, delays, or unexpected situations.

• Dependability and ability to follow directions.

• Ability to efficiently complete the required number of weekly visits.

• Capacity to thrive in a team-oriented environment.

• Excellent written and verbal communication skills.

• Must currently hold a life/health insurance license or be able to successfully complete the licensing course and examination.

• Ability to plan weekly travel throughout the state to visit nursing home staff and residents.

• Willingness to travel daily, with the possibility of 75% overnight stays.

• Must reside within the designated territory.

🏝️ Benefits

• Competitive base pay plus bonuses.

• Mileage reimbursement.

• Paid time off and holidays for full-time employees.

• 401k retirement plan with company match.

• Medical, dental, and vision insurance.

• Company match for Health Savings Account (HSA).

• Flexible Spending Account (FSA).

• Company-paid Employee Assistance Program (EAP).

• Life and disability insurance.