Account Manager 2

This is a fully remote position, open to applicants in United States.

📋 Description

• Address key business challenges while nurturing new and existing customer relationships.

• Gain insights into customer environments to align Ricoh solutions with essential goals and objectives.

• Implement business development strategies.

• Engage with decision-makers and influencers to create sales opportunities across new and existing accounts.

• Enhance Ricoh's market presence.

• Identify both known and undiscovered customer business challenges through research and inquiry.

• Prioritize understanding customer purchasing behaviors and needs over predetermined products or services.

• Highlight Ricoh's capability to expedite customers' digital transformation through effective storytelling.

• Discover opportunities that align with Ricoh's portfolio.

• Explain how purchasing decisions can affect customers' financial outcomes.

• Create and present persuasive presentations both in-person and online.

• Build influence through collaboration and foster professional relationships with stakeholders.

• Evaluate customer environments and devise strategies for broadening Core services across the enterprise.

⛳️ Requirements

• A Bachelor's Degree or equivalent experience is mandatory.

• A minimum of 3 years of proven experience in business development is required.

• Experience in an IT and/or Software services environment is preferred.

• Familiarity with document workflow solutions and processes is advantageous.

• Basic understanding of P&L components is necessary.

• Ability to research and analyze customer data to facilitate relevant business discussions across accounts.

• Demonstrated capability to manage multiple accounts simultaneously while maintaining meticulous attention to detail.

• Proven success in leveraging collaboration to build influence.

• Solid understanding of the solution design process.

• Thought leadership in engaging with customers.

• Exceptional verbal and written communication abilities.

• Proven ability to cultivate and sustain professional relationships with key stakeholders.

• Up-to-date knowledge of Ricoh offerings.

• Ability to evaluate customer environments and formulate strategies for extending and expanding Core services throughout the customer's enterprise.

• Strong capacity for learning and adaptability.

• Ability to navigate and favorably position within the customer approval process, fostering sponsors and advocates.

• Personal vehicle is required.

• Willingness to travel approximately 20%, which may include overnight stays.

🏝️ Benefits

• Options for medical, dental, life, and disability insurance.

• Retirement Savings Plan (401K).

• Health Savings Account (HSA).

• Flexible Spending Account (FSA).

• Tuition assistance programs for team members.

• Paid vacation time.

• Annual paid holidays.

• Additional benefits that support health, wellness, and ongoing personal and professional growth.