Account Management Director, Advanced Therapies – Cell and Gene Therapy

This is a fully remote position, open to applicants in United States.

📋 Description

• Achieve net revenue retention and growth objectives within a designated portfolio.

• Identify opportunities for cross-selling and upselling throughout the cell and gene therapy value chain.

• Develop multi-year account strategies and conduct Quarterly Business Reviews (QBRs) with stakeholders in R&D, CMC, MSAT, QA/RA, Procurement, and Legal.

• Establish executive sponsorship and governance structures.

• Present capabilities that encompass process and analytical development, technology transfer, scale-up, GMP manufacturing, QC/release testing, comparability, and PPQ.

• Negotiate and shape Master Service Agreements (MSA), Statements of Work (SOW), Quality of Agreement (QoA), pricing structures, and change control processes.

• Align project scope, risk factors, and timelines with capacity and quality standards.

• Maintain precise forecasts, ensure pipeline integrity, and oversee stage conversions.

• Provide data-driven updates on systems, leadership, risks, and mitigation strategies.

• Lead representation at key conferences and trade shows.

• Transform conference visibility into qualified expansion opportunities.

• Collaborate with Program Management and sites to guarantee proactive communication, timely milestones, and high sponsor satisfaction.

• Anticipate capacity requirements through Demand Planning.

• Gather structured customer feedback to inform solution roadmaps, differentiation, and win rates.

• Expand strategic accounts within advanced therapies and drive measurable revenue growth.

⛳️ Requirements

• Over 5 years of senior-level experience in biopharma/CDMO in account management, business development, or program management.

• Proven history of developing complex, multi-site accounts.

• Demonstrated success in managing long-cycle, multi-stakeholder expansions from evaluation and SOW development to final signatures.

• Strong accuracy in forecasting.

• Established connections within the CGT leadership and influencer community.

• Credibility with scientific and executive stakeholders.

• Advanced skills in negotiation, presentation, and business writing.

• Familiarity with AAV and lentiviral vectors; iPSC/PSC-derived cells; immune cell therapies such as NK/T; plasmid and mRNA; upstream/downstream process development/analytical development and scale-up.

• Fluency in CMC/GMP, including phase-appropriate development from pre-IND to BLA, Quality by Design (QbD) principles, technology transfer, comparability, PPQ, QC methods, release/stability processes, change control, and deviations.

• Knowledge of chain of identity and chain of custody integrity, cryopreservation, cold-chain logistics, audit readiness, and regulatory requirements.

• Ability to influence multi-stakeholder decisions across science, quality, regulatory, legal, and procurement sectors.

• A hunter-farmer mindset.

• Executive presence and commercial acumen.

• Systems thinking across science, quality, supply chain, and legal considerations.

• Capability to distill technical complexities into clear, concise narratives.

🏝️ Benefits

• Comprehensive medical, dental, vision, and prescription drug coverage.

• Health Savings Account with company contributions.

• Industry-leading 401(k) savings plan.

• Insurance coverage.

• Employee assistance programs.

• Wellness incentives.

• Paid vacation time.

• Paid sick leave.

• Company holidays.

• A supportive environment fostering personal and professional growth.