Account Executive, Upgrades

This is a fully remote position, open to applicants in United States.

📋 Description

• Identify potential opportunities within an established customer portfolio.

• Actively reach out and follow up with current Steer customers to discover chances for CRM and phone upgrades.

• Oversee the complete sales cycle, from outreach and discovery to demonstration, proposal, negotiation, and closing.

• Understand the objectives and workflows of each shop and articulate how the suitable Steer product can assist.

• Develop and sustain a robust pipeline through regular outreach and thoughtful follow-ups.

• Maintain accurate records of customer interactions, opportunities, and forecasts in the CRM.

• Collaborate with customer-facing teams to comprehend account history and facilitate a seamless transition post-sale.

• Achieve or surpass revenue and activity targets while ensuring a positive experience for customers.

⛳️ Requirements

• Proven experience in owning and closing sales opportunities, preferably in a full-cycle or expansion sales environment.

• Comfort in making outbound calls and generating opportunities instead of solely depending on inbound leads.

• Strong skills in discovery, presentation, objection handling, and closing.

• Ability to communicate software solutions in practical terms to busy small business owners.

• Organized management of the sales pipeline with consistent follow-through.

• A coachable and self-motivated mindset, comfortable working towards a quota.

• Experience in selling SaaS, CRM, communications, or phone products is advantageous.

• Background in increasing revenue within an existing customer base is a plus.

• Familiarity with automotive repair shops or similar service-oriented businesses is beneficial.

🏝️ Benefits

• 100% remote work environment.

• 100% employer-covered medical insurance.

• Flexible paid time off with a minimum of 15 days.

• Generous parental leave policy.

• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.

• Employee Assistance Program available.

• 401(k) retirement plan.

• Learning stipend for professional development.

• Equipment provided for work-from-home setup.

• Opportunities for career advancement and growth.

• Extensive benefits package.

• Flexible work arrangements.