Account Executive – Services, SLED

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Lead intricate, high-stakes deals and negotiate service terms that align with the strategic goals of customers.

• Manage accounts within a large or strategically important region.

• Foster long-lasting service partnerships and enhance customer satisfaction.

• Engage with executive buyers by linking technical requirements to business implications.

• Redefine decision-making criteria based on quantifiable outcomes.

• Leverage advanced data analysis to identify opportunities, pinpoint service gaps, and improve sales forecasting.

• Promote cross-functional collaboration with Account Teams, CX Product Management, and Global Services.

• Implement account planning and lifecycle selling strategies.

⛳️ Requirements

• At least 4+ years of experience overseeing complex sales cycles that range from 6 to 18 months.

• Proven experience in managing and closing deals valued at 1M and above.

• Established success in service strategy, including renewals, upselling, and cross-selling initiatives.

• Background in performing data analysis to guide sales forecasting and identify market opportunities.

• Bachelor’s degree with 7 years of relevant experience, or a Master’s degree with 4 years, or a PhD with 1 year.

• In-depth knowledge of Cisco services portfolios, architectures, and the competitive landscape for premium technical services.

• Strong executive presence with the capability to influence account managers, specialists, and external channel partners.

• Proficient in strategic account planning and promoting adoption-based service models.

• Outstanding communication and negotiation abilities.

• Candidate must either relocate or reside in the specified Territory.

• Position will be based on the West Coast.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with a Cisco matching contribution.

• Paid parental leave.

• Short- and long-term disability coverage.

• Basic life insurance.

• Potential for Cisco restricted stock unit grants.

• 10 paid holidays for each full calendar year.

• 1 floating holiday for non-exempt employees.

• 1 paid day off to celebrate the employee’s birthday.

• Paid year-end holiday shutdown.

• 4 paid days off dedicated to personal wellness.

• 16 days of paid vacation time each full calendar year for non-exempt employees.

• Flexible vacation time off program with no defined limit for eligible exempt employees.

• 80 hours of sick time off granted on hire date and each January 1st thereafter.

• Up to 80 hours of unused sick time may be carried forward.

• Additional paid time off for critical or emergency family matters.

• Option for 10 paid days per full calendar year to volunteer.

• Performance-based incentive pay for sales personnel.

• Annual bonuses for eligible non-sales positions.