Account Executive – Services

This is a fully remote position, open to applicants in Connecticut, +3 more states.

📋 Description

• Identify and secure contracts for Cisco premium services with leading Enterprise clients.

• Oversee service accounts and cultivate relationships with both internal and external stakeholders.

• Collaborate with account management, specialist sales, and delivery teams to ensure positive customer outcomes.

• Engage with customers and partners face-to-face, developing rapport from individual contributors to C-suite executives.

• Strategically plan and prioritize sales initiatives and customer engagements.

• Implement sales strategies to surpass quota objectives.

• Coordinate with Cisco internal teams to provide comprehensive service sales solutions.

• Promote both existing and new Cisco service offerings.

• Address sales inquiries and deliver presentations at customer, partner, briefing, and internal stakeholder meetings.

• Navigate through procurement processes effectively.

• Negotiate, manage, and uphold service pricing and profit margins.

• Assess opportunities and leverage extended services resources throughout the sales cycle.

• Develop and manage account plans utilizing renewals, new products, upgrades, and end-of-support information.

• Build profitable customer relationships through ethical sales practices.

• Maintain forecasting accuracy and submit forecasts on a regular basis.

• Create transformative service-led deals that align with customer business goals.

• Employ a consultative approach to solution selling.

• Clearly communicate the connection between services and architecture.

• Manage stakeholder approvals within a matrix organization.

• Formulate commercial agreements with defined responsibilities and assumptions.

• Design and implement long-term sales strategies.

⛳️ Requirements

• Bachelor's degree required; an MBA or advanced degree is preferred.

• Over 5 years of experience in the industry.

• Demonstrated sales success with a history of closing deals and exceeding targets.

• Familiarity with sales growth, market dynamics, customer business drivers, and strategic account planning.

• Capability to build a sales pipeline that is three times or more.

• Proficient in collaborating with customers, channel partners, and account team members.

• Capacity to assist customers and address complex issues with professionalism.

• Skilled in leading negotiations backed by legitimate data and objective criteria.

• Strong executive presence and relevance at the CXO level.

• Ability to identify business opportunities and align solutions with business needs.

• Creative, analytical thinker with sound judgment in tackling sales challenges.

• Willingness to meet customers and partners in person on a regular basis.

• Effectiveness in operating within a matrix organization.

• Experience in drafting commercial agreements through contract work.

• Proficient in adapting language and communication style to fit customer and team cultures.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with a Cisco matching contribution.

• Paid parental leave.

• Short- and long-term disability coverage.

• Basic life insurance.

• Potential grants of Cisco restricted stock units, vesting after continued employment.

• 10 paid holidays each calendar year.

• 1 floating holiday for non-exempt employees.

• Paid time off for birthdays.

• Paid year-end holiday shutdown.

• 4 paid wellness days.

• 16 days of paid vacation each calendar year for non-exempt employees.

• Flexible vacation time off program with no specified limit for eligible exempt employees.

• 80 hours of sick leave provided on the hire date and every January 1st thereafter.

• Up to 80 hours of unused sick time carried forward annually.

• Additional paid time off for critical or emergency family matters.

• Optional 10 paid volunteer days each calendar year.

• Performance-based incentive pay for sales employees.

• No cap on incentive compensation for performance exceeding 100% attainment.