Account Executive, Expansion

This is a fully remote position, open to applicants in United States.

📋 Description

• Identify opportunities within the existing Steer customer base.

• Conduct outbound calls and follow up to discover CRM and phone upgrade possibilities.

• Oversee the entire sales process from outreach to discovery, demonstration, proposal, negotiation, and closure.

• Understand each shop’s objectives and workflows, recommending appropriate Steer products.

• Develop and sustain a robust sales pipeline.

• Ensure customer conversations, opportunities, and forecasts are accurately recorded in the CRM.

• Collaborate with customer-facing teams to gain insights into account histories and facilitate post-sale transitions.

• Achieve or surpass revenue and activity targets while providing an excellent customer experience.

⛳️ Requirements

• Proven experience in owning and closing sales opportunities, preferably in a full-cycle or expansion sales capacity.

• Self-assured in making outbound calls and generating opportunities rather than solely depending on inbound leads.

• Strong skills in discovery, presentation, objection handling, and closing.

• Capability to explain software in practical terms to busy small business owners.

• Systematic pipeline management and consistent follow-through.

• Coachable and self-driven approach, comfortable working towards a quota.

• Experience in selling SaaS, CRM, communications, or phone products (preferred).

• Background in driving revenue growth within an existing customer base (preferred).

• Familiarity with automotive repair shops or similar service-oriented businesses (preferred).

🏝️ Benefits

• Fully remote work environment.

• Comprehensive medical insurance fully paid by the employer.

• Flexible PTO with a minimum of 15 days.

• Generous parental leave policy.

• Flexible Spending Account (FSA) and Health Savings Account (HSA).

• Employee Assistance Program available.

• 401(k) retirement plan.

• Learning stipend for professional development.

• Provision of work-from-home equipment.

• Opportunities for career advancement and development.

• Flexible working arrangements.

• Comprehensive benefits package.