Account Executive, Expansion

This is a fully remote position, open to applicants in United States.

📋 Description

• Proactively engage with current Steer customers through calls and follow-ups to identify opportunities for upgrades in CRM and phone systems.

• Oversee the complete sales process from initial outreach to discovery, demonstrations, proposals, negotiations, and closing.

• Understand the objectives and workflows of each shop, articulating how the appropriate Steer product can provide assistance.

• Develop and sustain a robust sales pipeline through regular outreach and thoughtful follow-up efforts.

• Ensure customer discussions, opportunities, and forecasts are accurately recorded in the CRM.

• Collaborate with customer-facing teams to gain insights into account history and facilitate a seamless transition post-sale.

• Achieve or surpass revenue and activity targets while ensuring a positive customer experience.

• Identify growth opportunities, showcase solutions, address objections, and secure upgrades to Steer CRM or phone products.

⛳️ Requirements

• Proven experience in managing and closing sales opportunities, preferably in a full-cycle or expansion sales context.

• Confidence in making outbound calls and generating opportunities beyond just relying on inbound leads.

• Strong skills in discovery, presentation, objection handling, and closing techniques.

• Ability to articulate software solutions in practical terms to busy small business owners.

• Effective pipeline management and consistent follow-through capabilities.

• Self-motivated and coachable, with a comfort level in working towards sales quotas.

• Nice to have: Experience in selling SaaS, CRM, communication, or phone products.

• Nice to have: Experience in driving revenue growth within an existing customer base.

• Nice to have: Familiarity with automotive repair shops or other service-oriented businesses.

🏝️ Benefits

• Fully remote work environment.

• 100% employer-sponsored medical insurance.

• Flexible paid time off with a minimum of 15 days.

• Generous parental leave policy.

• Flexible Spending Account (FSA) and Health Savings Account (HSA).

• Employee Assistance Program available.

• 401(k) plan.

• Learning stipend provided.

• Equipment for working from home.

• Opportunities for career advancement and professional development.

• Flexible work arrangements available.

• Comprehensive benefits package.