Account Executive – Enterprise

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Cultivate relationships with potential enterprise-level clients.

• Implement strategic account planning, account-based sales, customized sales automation initiatives, enterprise GAP/Value/Solution sales methodologies, and upsell/cross-sell/nurture/GTM/awareness campaigns.

• Create and present engaging growth presentations and proposals.

• Provide outstanding customer experiences and guarantee seamless onboarding for new clients.

• Actively engage stakeholders on strategic, technical, and interpersonal topics.

• Maintain customer value through structured discussions on business, processes, onboarding, and technical matters, as well as through webinars and other communications.

• Articulate product value through creative strategies.

• Promote the adoption of new features and improvements to foster growth.

• Conduct Quarterly Business Reviews and value-driven client interactions.

• Manage the entire customer lifecycle, including escalations and touchpoints.

• Collect client insights and suggestions to guide product enhancements.

• Exhibit thought leadership and facilitate customer advocacy.

• Develop client-facing support documentation, FAQs, release notes, and contribute to customer/GTM webinars.

• Record and categorize client interactions for actionable insights.

• Complete orientation, establish one-on-one meetings with the manager, connect with stakeholders, introduce yourself to accounts, shadow peer calls, and formulate a 30/60/90-day plan.

• Acquire knowledge of Flosum products, tools, and processes; collaborate with Business Development representatives on account prospecting.

• Progress toward sales quotas, independently execute responsibilities, serve as a trusted Flosum advisor, surpass goals, and assist in the training/onboarding of new Account Executives.

⛳️ Requirements

• A dynamic, results-oriented individual with a passion for technical sales and a natural understanding of SaaS Customer Account Management.

• Experience in selling to technical buyers and collaborating with resellers, VARs, and channel partners.

• A proven history of over 5+ years in increasing revenue within Enterprise customer accounts with a customer-focused approach.

• Capability to excel while working remotely and adhering to a structured routine.

• Highly organized and able to thrive in a fast-paced environment with uncertainties and competing priorities.

• A curious mindset and a commitment to continuous learning.

• Ability to make thoughtful and empathetic decisions.

• Humble and collaborative, equipped with excellent communication and interpersonal skills.

• Self-driven, dependable, and efficient in a distributed team environment.

• Willingness to travel up to 25% of the time.

• Proficiency in multiple languages is a plus.

• Sales certifications and a proven record of consistently achieving $1mm+ quotas are advantageous qualifications.

• Knowledge of Salesforce platform support, development, or CyberSecurity is an additional bonus qualification.

• Experience in project or product management is a bonus qualification.

• Familiarity with process design and documentation is a bonus qualification.

• Previous exposure to DevOps solutions is a bonus qualification.

🏝️ Benefits

• Competitive Compensation Package.

• Health Benefits including Vision and Dental.

• HSA & FSA options.

• 401(k) plan.

• Unlimited Flex Time Off Plan plus all major U.S. holidays.

• Flexible Work Hours.

• Remote Work Location.

• Monthly capped reimbursement for Phone and Internet expenses.