Account Executive, Enterprise

This is a fully remote position, open to applicants in California.

📋 Description

• Establish and nurture relationships with potential enterprise-level clients.

• Implement strategic sales initiatives, including account planning, account-based marketing (ABM), sales automation campaigns, and enterprise sales methodologies.

• Provide outstanding customer experiences and facilitate successful onboarding.

• Collaborate with stakeholders on strategic, technical, and interpersonal matters.

• Maintain organized customer interactions through business discussions, process reviews, onboarding, technical conversations, webinars, and other communications.

• Articulate product value and encourage the adoption of new features and enhancements.

• Conduct Quarterly Business Reviews and engage in value-driven client interactions.

• Manage the entire customer lifecycle, including escalations and key touchpoints.

• Collect client feedback and suggestions to inform product improvements.

• Exhibit thought leadership and foster customer advocacy.

• Produce client-facing support documents, FAQs, release notes, and webinar materials.

• Record and categorize client interactions.

• Complete orientation, set up one-on-one meetings with management, engage with cross-functional stakeholders, introduce yourself to accounts, observe peer calls, and create a 30/60/90-day plan.

• Acquire knowledge of Flosum products, internal tools, and processes; work alongside Business Development on account prospecting.

• Achieve or surpass quota targets, fulfill annual plan objectives, operate autonomously, and assist in the onboarding and training of new Account Executives.

⛳️ Requirements

• Over 5 years of experience in generating revenue within Enterprise customer accounts.

• Proven track record of selling to technical decision-makers.

• Experience collaborating with resellers, value-added resellers (VARs), and channel partners.

• Results-oriented technical sales background.

• Knowledge of SaaS Customer Account Management.

• Professional demeanor, organized, self-driven, and dependable.

• Ability to thrive in a distributed team environment.

• Outstanding communication and interpersonal skills.

• Willingness to travel up to 25%.

• Multilingual capabilities are a plus.

• Sales certifications and a proven ability to consistently meet or exceed $1 million quotas are considered advantageous qualifications.

• Experience with Salesforce platform support, development, or CyberSecurity is a plus.

• Background in project or product management is an added advantage.

• Familiarity with process design and documentation is a bonus.

• Previous exposure to DevOps solutions is beneficial.

• Knowledge of Strategic Account Planning, Account-Based Sales (ABM), Salesloft / Outreach.io, Enterprise GAP / Value / Solution Sales Methodologies, as well as upsell/cross-sell/nurture/go-to-market/awareness campaigns and growth presentations/proposals.

🏝️ Benefits

• Comprehensive health benefits, including vision and dental coverage.

• Health Savings Account (HSA) & Flexible Spending Account (FSA).

• 401(k) retirement plan.

• Unlimited Flex Time Off Plan alongside all major U.S. holidays.

• Flexible working hours.

• Option to work remotely.

• Monthly capped reimbursement for phone and internet expenses.

• Competitive compensation package.