Account Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the strategic intermediary between designated clients and HealthDyne/WellDyne.

• Oversee the complete service experience and relationship management for assigned accounts.

• Build and sustain relationships with client decision-makers, such as medical and pharmacy directors, CEOs, benefit managers, and consultants.

• Coordinate internal business, technology, and operations teams for the assigned clients.

• Define business rules, document business requirements, and create workflow diagrams, functional hierarchies, process models, contracting, and fee schedules.

• Organize leadership and operational support teams to address issues and provide updates and progress to clients.

• Market and introduce clients to new products and service offerings.

• Plan and lead client business planning meetings, executive briefings, client meetings, and internal strategy sessions.

• Manage client trends, development and execution of strategic plans, multi-level relationships, expansion opportunities, contract compliance, and renewals.

• Collaborate with sales and underwriting teams on RFPs for existing clients.

• Engage in new business and finalist presentations.

• Inform clients about industry topics, product advancements, and the competitive landscape.

• Address internal and external issues and inquiries.

• Provide implementation support, measurement standards, and adjustments using relevant best practices.

• Develop and execute client plans that align with client objectives and corporate strategy.

• Generate status reports and monitor tasks and business requirements to achieve client and company goals.

• Identify and create solutions to enhance departmental processes and procedures.

⛳️ Requirements

• A bachelor’s degree in health administration, business, pharmacy, or a related field is preferred.

• A minimum of 15 years of proven industry experience may be accepted in place of a degree.

• At least 5 years of account management experience in a pharmacy or health-related field is required.

• Proficiency in reading, interpreting, and negotiating contract terms is mandatory.

• Experience in interpreting financial data is required.

• Client-facing presentation experience is essential.

• Strong negotiation, facilitation, and collaboration skills are necessary.

• A minimum of 2 years of experience in the pharmacy industry is preferred.

• Background as a pharmacy technician or experience in mail order pharmacy or pharmacy technology is advantageous.

• Familiarity with the pharmacy industry, underwriting processes, pricing, medical and pharmacy terminology, pharmacy claims, and managed care principles and practices is desired.

• Strong organizational and planning abilities are essential.

• Effective verbal and written communication skills are necessary.

• Ability to learn and convey regulatory or technical information to clients, members, or healthcare professionals.

• Capability to maintain patient information confidentiality.

• Ability to work independently as well as collaboratively within a team environment.

• Public speaking skills for both large and small group settings are required.

• Strong problem-solving skills are essential.

• Availability for additional coverage outside of regularly scheduled hours may be required.

🏝️ Benefits

• Primarily work from home.

• Travel for client visits and organizational meetings as necessary.

• Participate in video calls for internal meetings and external client presentations.

• Engage in ongoing learning and continuous development of product knowledge.