Account Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Educate dealership staff on the functionality of Vitu.

• Collaborate with dealership management to evaluate procedures and processes related to DMV documentation.

• Track dealer error rates, active user lists, and RIA/Dealer licenses to ensure adherence to DMV regulations.

• Foster robust business relationships with key personnel at dealerships.

• Provide Vitu assistance through phone, chat, and email as necessary.

• Offer outstanding customer service by being responsive and proactive to client needs.

• Recommend program enhancements on behalf of clients and resolve client issues and concerns.

• Perform compliance audits to verify that dealerships comply with DMV EVR & RIA protocols and regulations.

• Address or seek solutions for intricate DMV inquiries.

• Navigate dealer DMS to ensure accurate calculation of DMV fees.

• Facilitate DMV fee training both in person and through webinars.

⛳️ Requirements

• Familiarity with Reports of Sale and other relevant DMV documents for both new and used vehicles.

• Experience in account management within a B2B context is preferred.

• Background in DMV accounting and bundle reconciliation.

• Knowledge of the EVR program (E-filing).

• Understanding of DMV regulations related to registration processing.

• Proficient in configuring settings for Chrome and Firefox.

• Capable of utilizing various PC applications including Microsoft Word, Excel, and Google Drive.

• Effective communication skills with high-level executives.

• Ability to work autonomously with minimal supervision.

• Willingness to travel up to 150 miles.

🏝️ Benefits

• Comprehensive healthcare coverage for you and your family, including Medical, Dental & Vision.

• Tax-advantaged accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA).

• Generous paid time off (PTO).

• Pet insurance options available.

• Retirement planning assistance.

• Identity theft insurance provided.

• Life and disability insurance coverage.

• Commuter benefits offered.

• Accident & Hospital, Critical Illness insurance options.

• Tuition reimbursement program.

• Employee-first culture emphasized.

• Collaborative work environment.

• Opportunities for growth and contribution to the organization's success.