Account Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide training to dealership staff on utilizing Vitu effectively.

• Collaborate with dealership management to evaluate DMV paperwork processes and protocols.

• Oversee dealer error rates, maintain active user lists, and ensure RIA/Dealer licenses comply with DMV standards.

• Build and sustain strong professional relationships with essential dealership staff.

• Offer Vitu support through phone, chat, and email as required.

• Deliver both responsive and proactive customer service.

• Recommend enhancements to programs on behalf of clients and address their issues and inquiries.

• Perform compliance audits to verify that dealerships adhere to DMV EVR and RIA procedures and regulations.

• Resolve complex DMV inquiries or locate appropriate answers.

• Navigate dealer DMS to ensure accurate calculation of DMV fees.

• Facilitate DMV fee training both in-person and through webinars.

⛳️ Requirements

• Familiarity with Reports of Sale and other relevant DMV documents for new and used vehicles.

• Preferred experience in account management within a business-to-business context.

• Knowledge of DMV accounting practices and bundle reconciliation.

• Understanding of EVR program (E-filing).

• Awareness of DMV regulations related to registration processing.

• Proficiency in configuring and managing settings in Chrome and Firefox.

• Competence in using Microsoft Word, Excel, and Google Drive.

• Ability to communicate effectively with high-level executives.

• Capacity to work independently with minimal supervision.

• Willingness to travel up to 150 miles as needed.

🏝️ Benefits

• Comprehensive healthcare coverage for you and your family, including Medical, Dental, and Vision.

• Tax Advantage accounts such as Health Savings Account (HSA) and Flexible Spending Accounts (FSA).

• Generous Paid Time Off (PTO).

• Pet Insurance options available.

• Retirement planning assistance.

• Identity Theft Insurance coverage.

• Life and Disability Insurance benefits.

• Commuter benefits offered.

• Coverage for Accident & Hospital, and Critical Illness Insurance.

• Tuition reimbursement programs.

• Employee-first culture fostering a supportive environment.

• Collaborative workspace promoting teamwork.

• Opportunities for personal growth and contribution to the organization's success.