This is a fully remote position, open to applicants in Argentina.

📋 Description

• Assist in the incorporation of companies and support clients in maintaining compliance with federal, state, and local regulations.

• Assess and analyze operational processes to identify areas for improvement and implement more efficient procedures.

• Engage with existing clients to ensure their satisfaction, uncover upsell opportunities, and maintain long-term relationships.

• Anticipate and address daily operational challenges related to service delivery.

• Act as the primary client liaison throughout the service delivery process.

• Collaborate with Billing, Accounting, and Tax teams to facilitate smooth service delivery.

• Follow up with clients to verify that services were provided as expected and on schedule.

• Adapt to changing priorities, new processes, and unforeseen challenges.

• Ensure precision in service documentation, communications, and internal processes.

• Provide administrative assistance for start-ups and support other departments as necessary.

⛳️ Requirements

• Proficient in both English and Spanish at an advanced level.

• Bachelor’s degree in Business Administration, Economics, Finance, Accounting, International Business, or a related discipline.

• Intermediate proficiency in Google Apps and Microsoft Office, including Outlook, Word, Excel, and PowerPoint.

• Strong research and analytical abilities.

• Exceptional writing and communication skills in both English and Spanish.

• Outstanding interpersonal and problem-solving capabilities.

• Ability to identify upselling opportunities and promote additional services effectively.

• Strong customer service orientation.

• Capacity to analyze operational challenges and propose solutions.

• Strong judgment and decision-making skills.

• Proactive communication with clients and internal stakeholders.

• Ability to streamline processes to improve efficiency.

• High level of accuracy in documentation, communication, and operational procedures.

• Comfortable in a fast-paced and dynamic work environment.

• Previous experience in a tax or accounting firm is preferred but not mandatory.

🏝️ Benefits

• Full-time contractor position.

• Opportunity for remote work from anywhere in LATAM.