Account Executive

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Receive and manage corporate travel requests.

• Issue tickets and provide information to clients for their review.

• Monitor requests, searches, and activities conducted on the platform.

• Review dates, itineraries, and details prior to ticket issuance.

• Maintain communication with clients to promote service usage.

• Identify operational challenges and manage exceptions not addressed by the system.

⛳️ Requirements

• Currently enrolled in a university program; no specific major required.

• Experience in customer service, support, operations, or account management.

• Familiarity with processes that demand meticulous information verification.

• Experience in managing customer service routines and tracking requests.

• Proven ability to organize and oversee operational requirements.

• Proficient in using digital platforms and systems.

• Strong communication skills for documenting and escalating technical issues.

• Involvement in a junior enterprise, student organization, association, or other university activities is advantageous.

• Experience in a travel agency, corporate travel, or related fields is beneficial.

• Knowledge of ticketing, loyalty miles, or travel operations is a plus.

• Currently studying Tourism or possessing prior knowledge in the field is advantageous.

• Experience with technology companies or providing support to platform users is a plus.

• Technical knowledge for managing internal requests is advantageous.

🏝️ Benefits

• Wellhub

• 20 paid days off per year

• Variable commission based on revenue

• Flexible working hours