Account Executive

This is a fully remote position, open to applicants in Arizona, +4 more states.

📋 Description

• Spearhead the acquisition of new business, enhance pipeline growth, and increase revenue within 911 Emergency Communications Centers and various Public Safety agencies throughout the territory.

• Manage the complete sales process, encompassing discovery, solution positioning, procurement navigation, and closing deals.

• Devise and implement a strategic territory plan to foster meeting generation, pipeline expansion, and revenue growth.

• Perform outbound prospecting and engage in account-based outreach efforts.

• Provide precise weekly updates on activities, pipeline development, and forecasts.

• Meet and exceed quarterly and annual pipeline and revenue objectives.

• Cultivate relationships with 911 directors, supervisors, procurement teams, IT leaders, and executive stakeholders.

• Connect with user groups within Public Safety agencies to gain insights into workflows and challenges.

• Sustain and enhance existing customer relationships while creating opportunities for referrals.

• Exhibit NiCE capabilities and communicate unique value propositions compared to competitors.

• Conduct needs assessments in collaboration with Presales/Solutions Engineering.

• Assist in preparing technical responses for RFPs, RFIs, and bids, including Scopes of Work.

• Relay customer feedback to Product Management regarding market demands and trends.

• Design and present materials to end users, partners, consultants, and executives.

• Oversee and collaborate with reseller and channel partners.

• Work in conjunction with Marketing, Product Management, Business Development, Project Management, Legal, Professional Services, and Customer Support.

• Engage in marketing campaigns, demonstrations, and initiatives aimed at generating demand.

⛳️ Requirements

• 3–5+ years of experience in technology sales and/or sales engineering within Public Safety, 911/PSAP, or government sectors.

• Strong comprehension of workflows in Public Safety and Criminal Justice, including processes related to digital evidence.

• Demonstrated success in generating pipeline and closing deals in intricate public-sector procurement environments.

• Familiarity with government purchasing staff, RFPs, bids, and state/federal contracts.

• Consultative sales approach with robust skills in discovery, demonstrations, and presentations.

• High-volume, disciplined sales execution paired with an outstanding work ethic.

• Excellent communication, technical proficiency, and innovative problem-solving abilities.

• Capacity to influence senior decision-makers and build trust among diverse stakeholder groups.

• BA/BS in Computer Science, Information Systems, or a related field (or equivalent experience).

• Willingness to travel approximately 50% of the time.

🏝️ Benefits

• Comprehensive health benefits.

• Competitive salary and commission structure.

• Opportunities for professional development and career advancement.