Account Executive

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Oversee the complete account cycle from identifying opportunities to delivery and power-on within designated accounts.

• Ensure effective business execution and high levels of customer satisfaction.

• Act as a secondary contact for customer interactions and primary contact for specific functions.

• Facilitate both internal and external customer support meetings, which may include early-morning or late-night collaboration with global team members.

• Keep task trackers updated and make regular slide deck updates for stakeholders.

• Organize breakout sessions and ensure all tasks are completed.

• Represent the Senior Account Executive in leading operational execution and advocate for the customer's needs.

• Propel internal discussions to ensure timely communication and resolution of customer satisfaction concerns.

• Discover new leads and business opportunities within the account base.

• Collaborate with the Senior Account Executive in responding to RFPs.

• Travel for important customer meetings, quarterly business reviews, conferences, and factory tours.

⛳️ Requirements

• Bachelor’s Degree in Business Administration, Marketing, or a relevant field.

• Over 7 years of experience as a full cycle account manager, from opportunity identification to delivery and power-on.

• More than 5 years of experience as a secondary contact for all communications.

• At least 5 years of experience supporting infrastructure solutions, including datacenter or hyperscale sales, both inside and outside.

• Proven experience advocating for customers in the absence of the Senior Account Executive.

• Demonstrated ability to facilitate internal discussions for alignment and effective communication with customers.

• Experience in pursuing new leads within infrastructure, hyperscale, or datacenter account bases.

• Proven track record of delivering reports and data-driven insights to enhance returns.

• Experience preparing materials for both internal leadership and customer presentations.

• Proficient in Microsoft Office Suite and comfortable with cold calling.

• Strong ability to prioritize tasks and work independently.

• Excellent verbal and written communication skills.

• Exceptional organizational skills and attention to detail.

• Willingness to travel for key customer engagements and events.

🏝️ Benefits

• Bonuses and/or commissions may be available.

• Lenovo benefits can be accessed through www.lenovobenefits.com.

• Equal Opportunity Employer.