Account Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of annual revenue retention and growth for a designated client portfolio.

• Create and implement strategic account growth plans that identify upsell and expansion opportunities.

• Manage the entire contract renewal process, including negotiating terms, demonstrating value, and securing renewals along with multi-year commitments.

• Establish and strengthen executive-level relationships while identifying champions for expansion.

• Collaborate with Client Success to monitor account health, satisfaction, renewal schedules, expansion discussions, and risk management.

• Analyze and present ROI and clinical metrics to clients.

• Work with Marketing to develop and tailor campaigns that support growth discussions.

• Coordinate with Product and Sales to structure, price, and finalize new services or expanded offerings within current accounts.

⛳️ Requirements

• A minimum of 6 years of experience in healthcare consulting, healthcare services, or clinical services in a client-facing role focused on growth, sales, or account management, specifically in renewals, upselling, or expansion.

• Proven track record of surpassing revenue retention and growth goals with clients.

• Experience in expanding a book of business and exceeding ARR through client sales, upselling, and contract renewals.

• Proficient in analyzing clinical outcomes, marketing data, and campaign performance to build a case for growth.

• Experience engaging with executive-level clients and obtaining approvals for new strategies or tactics based on regulatory filings and networking within accounts.

• Knowledge of complex contracting and provider agreements within health plans, as well as the contracting processes of health systems.

• Bachelor’s degree is required.

• Preferred experience working with health plans in California.

• Familiarity with telehealth, wellness, or nutrition sectors is advantageous.

• Experience in a startup or small company environment is a plus.

• Self-motivated, collaborative, quick to learn, self-sufficient, and driven by a commitment to excellence in execution.

• Strong negotiation skills and comfortable leading discussions on renewals and expansions, including pricing and contract discussions.

• Knowledge of how health insurance companies serve members across Medicare, Medicaid, and Commercial lines of business, along with an understanding of health systems.

• Experience collaborating directly with marketing agencies or internal teams and coordinating with cross-functional internal and external groups.

• A passion for the company's mission and for making a significant impact on health outcomes at scale.

• Exceptional communication skills, strategic thinking ability, and proficiency in aligning multiple stakeholders to drive decisions and actions.

🏝️ Benefits

• Remote-First Company

• Unlimited PTO

• Flexible & remote location

• Healthcare Coverage (Medical, Dental, Vision)

• 401k & bonus

• Registered Dietitian Sessions