Account Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee a range of small to medium-sized accounts

• Assist a Global Account Manager with key client-facing duties

• Track customer feedback and proactively address any issues

• Review and rectify discrepancies, including credit card reconciliations

• Collaborate with clients to create a business plan or assist in plan execution

• Prepare and interpret data for analysis

• Manage business plans and key customer metrics

• Conduct client reviews, reporting, projects, and surveys

• Analyze and devise plans tailored to client requirements based on project experience

• Utilize CRM and client technology tools effectively

⛳️ Requirements

• Comfortable assisting clients from Central and West Coast regions

• Experience in Quality/Account management practices and Customer Service

• Familiarity with project management and Global Distribution Systems (GDS)

• In-depth understanding of travel industry dynamics gained through agency or procurement experience

• Strong business analysis and financial insight

• Prior experience with Microsoft Excel, PowerPoint, and data analytics

• Proficient command of the English language

• Knowledgeable in client technology tools

• Possession of a College, Associate, or University degree, or equivalent experience

• Comprehensive understanding of CRM tools and relevant technology enablers

🏝️ Benefits

• Flexible working hours with options for remote or work-from-home arrangements

• Opportunities for skill enhancement and career advancement

• Generous vacation days to ensure you have time to rest and recharge

• A compensation package that includes mental, physical, and financial well-being resources

• Travel industry-related perks and discounts

• An inclusive workplace where diversity is honored

• Reasonable and necessary accommodations available