Account Director – Strategic Accounts

This is a fully remote position, open to applicants in United States, +2 more locations.

📋 Description

• Take ownership of and expand a portfolio of key customer accounts throughout North America.

• Establish and nurture trusted relationships with critical customer stakeholders while serving as the main commercial point of contact.

• Propel customer retention, contract renewals, upsell initiatives, and sustainable account growth.

• Formulate and implement account strategies aimed at enhancing customer satisfaction, relationship building, and revenue growth.

• Serve as an internal advocate for the customer.

• Assist in closing strategic deals with significant industry participants.

• Identify, assess, and cultivate new business prospects within telecommunications, retail, MVNO, mobility, device financing, leasing, and enterprise technology sectors.

• Construct and sustain a qualified sales pipeline.

• Oversee the sales process from initial contact to contract finalization.

• Foster relationships and enhance Trustonic’s visibility within the wireless and connected device ecosystem.

• Spearhead commercial negotiations and contract discussions.

• Collaborate with Legal, Product, Operations, Finance, and Executive Leadership teams.

• Maintain precise sales forecasts and CRM documentation.

• Meet or surpass revenue, retention, account growth, and new business objectives.

⛳️ Requirements

• Demonstrated experience in enterprise sales, strategic account management, business development, or a related commercial position.

• Proven track record of managing intricate sales opportunities involving numerous stakeholders.

• Experience in developing and nurturing strategic enterprise customer relationships.

• Solid background in customer retention, account growth, upselling, and new business generation.

• Proven ability to lead sales opportunities from initial engagement through to contract completion.

• Familiarity with Salesforce or a similar CRM platform.

• Excellent communication, presentation, negotiation, and relationship-building capabilities.

• Background in telecommunications, wireless, SaaS, fintech, mobility, device lifecycle management, or similar technology sectors.

• Experience collaborating with mobile operators, retailers, MVNOs, distributors, channel partners, or service providers.

• History of selling to enterprise technology organizations.

• Existing relationships or a solid understanding of the North American wireless and connected device ecosystem.

• Strong commercial insight and the ability to identify and cultivate revenue opportunities.

• Capability to manage complex, multi-stakeholder sales cycles effectively.

• Proficient in pipeline management, forecasting, and CRM best practices.

🏝️ Benefits

• Competitive compensation.

• Bonus program.

• Private medical insurance for you and your family from day one.

• Flexible remote working options.

• Open holiday policy with no cap.

• Support for volunteering and advocacy for causes that are important to you.

• Opportunities for professional development and career advancement.

• Exposure to and collaboration with global teams.

• Commitment to diversity, equity, and inclusion.

• A collaborative environment where your input is valued and well-being is prioritized.

• Chance to work on technology that fosters global economic inclusion.