Account Director – SLED

This is a fully remote position, open to applicants in New York, +1 more state.

📋 Description

• Assist current and potential SLED accounts in obtaining Zayo fiber infrastructure and connectivity services

• Attain sales and revenue growth objectives through account management and acquiring new accounts

• Advocate for Zayo products and services to specified account territories

• Achieve monthly, quarterly, and yearly sales targets through effective prospecting and sales activities

• Deliver proposals and guide customers throughout the sales journey

• Sustain high Net Promoter Score results by providing exceptional customer support

• Foster customer relationships, ensure existing revenue through long-term agreements, and acquire new accounts

• Utilize customer, industry, and service insights to meet revenue goals

• Formulate account strategies, design solutions, and manage relationships in collaboration with the Sales team

• Handle high workloads while maintaining promptness and responsiveness

• Monitor, evaluate, and report on sales performance and activities using Salesforce and other reporting tools

• Supply accurate and timely sales opportunity forecasts and records of customer activity

• Provide precise and timely information to management

• Collaborate with other departments to uphold customer satisfaction and achieve revenue targets

• Work effectively as part of a team, while also being capable of independent work with minimal supervision

⛳️ Requirements

• Bachelor’s degree or equivalent from a four-year college; or a comparable combination of education and experience

• At least five (5) years of experience in solution selling to large SLED Accounts

• Strong financial understanding and acumen

• Proven success and consistency in meeting sales targets

• Excellent verbal and written communication abilities

• Outstanding customer service and relationship building/maintenance skills

• Comprehensive knowledge of account management and the strategic selling process

• Strong problem-solving and interpersonal capabilities

• Proficiency in Microsoft Word, Excel, and PowerPoint; familiarity with Salesforce is a plus

• In-depth understanding of Zayo Networks’ value proposition and its products/services, including Ethernet, OCN, IP transport, Dark Fiber, custom access, and colocation

🏝️ Benefits

• Health insurance

• Life insurance

• Disability retirement plans

• Paid time off

• Excellent Health, Dental & Vision Insurance

• Retirement 401(k) Savings Plan

• Generous paid time off policy including paid parental leave

• Sales incentive plan eligibility may apply