Account Director – Retail

This is a fully remote position, open to applicants in New York, +2 more states.

📋 Description

• Drive profitable sales for NCR Voyix’s Retail portfolio among retail clients, encompassing hardware, software, professional services, and managed services.

• Strategically plan accounts and opportunities to sustain and expand assigned accounts.

• Gain an understanding of the retail sector and competitive landscape, effectively communicating the business value of NCR’s retail solution offerings.

• Capture and update sales funnel opportunities, managing them from the pipeline to closure.

• Cultivate and enhance customer relationships to boost satisfaction and account profitability.

• Align customer business goals with NCR self-service solutions and develop compelling business cases.

• Create strategic account plans and customer opportunity plans.

• Deliver professional presentations and proposal materials.

• Identify and fulfill customer requirements to drive volume and growth.

• Act as a liaison among customers, sales support teams, factory, product management, and internal resources.

• Oversee prospect opportunities within the designated account base.

• Schedule and conduct regular meetings with customers to address issues, performance, value, projects, rollouts, and new solutions.

• Populate the pipeline with qualified opportunities and implement sales campaigns to achieve quarter-over-quarter growth.

• Gather customer and industry insights to effectively respond to client needs.

• Discover future business opportunities through industry knowledge and customer connections.

• Address competitive threats to enhance customer retention.

• Understand account decision-making processes and maintain a regular cadence and governance.

⛳️ Requirements

• Bachelor’s degree in Engineering, Business, or Commerce (MBA preferred).

• Over 5 years of demonstrated sales experience.

• Background in the Retail industry.

• Experience in selling solutions—especially infrastructure and software applications—is highly advantageous.

• Proven track record of achieving quota objectives.

• Established success in managing account relationships.

• Capable of developing senior-level business relationships with clients.

• Demonstrated ability to sell value through a Consultative Selling approach.

• Employment offers are contingent upon successful completion of screening criteria relevant to the position.

🏝️ Benefits

• Medical Insurance

• Dental Insurance

• Life Insurance

• Vision Insurance

• Short/Long Term Disability

• Paid Vacation

• 401k