Account Director, Publishing

This is a fully remote position, open to applicants in California, +13 more states.

📋 Description

• Cultivate and enhance relationships with creators within the Kickstarter community, engaging with promising creators, publishers, and authors who can utilize Kickstarter to realize impactful projects.

• Monitor creator interactions through Kickstarter’s CRM, ensuring compliance with service-level agreements (SLAs) for curation and outreach support.

• Manage relationships with top-tier creators in the designated category, ensuring regular communication to maintain their business while collaborating with Kickstarter’s creator success team to assist their launches.

• Create and improve category-specific educational materials in partnership with internal teams to better assist creators.

• Identify opportunities to inform and empower creators by sharing best practices, industry insights, and available platform resources.

• Act as the representative of Kickstarter within the designated category, collaborating with Kickstarter’s Communications and Marketing teams to seek press opportunities and engage in both in-person and virtual community development initiatives.

• Forge and enhance relationships with institutions and partners in the wider creative ecosystem to strengthen Kickstarter’s referral pipeline.

• Work together with industry stakeholders to broaden Kickstarter's presence and visibility in key creative communities.

• Contribute to Kickstarter’s strategy for industry events, attending as a representative to interact with creators and industry audiences through networking and public speaking engagements.

• Utilize events to connect with both new and returning creators, establishing Kickstarter as the preferred platform for their funding needs.

• Contribute to the strategic approach for the designated category, collaborating across the company to achieve key revenue, creator retention, and growth targets.

• Champion Kickstarter in a competitive funding environment, identifying and pitching new potential creators while working to re-engage those considering alternative funding options.

• Collect market intelligence on industry trends and competing platforms to inform outreach strategies and positioning.

• Assist in the development and implementation of new product features and services by recruiting beta participants and promoting adoption among priority creators.

• Serve as an internal advocate for the needs of creators, relaying feedback on product, policies, and user experience to internal stakeholders and working across teams to enhance the creator experience.

• Utilize Kickstarter’s category-specific curation channels to highlight creators' work and collaborate with marketing teams to showcase priority creators across brand channels.

• Formulate strategies to spotlight success stories and motivate new creators to engage with Kickstarter.

⛳️ Requirements

• A minimum of 5 years of professional experience in the publishing industry, including a network of connections and expertise in one or more of the following areas:

• Literary and talent agencies

• Major traditional publishing houses

• Influencer, celebrity, and content creator publishing

• Experience as an acquisitions editor, literary agent, or in other sales and business development roles within the publishing sector.

• Proven ability to collaborate and execute strategic plans that yield data-driven results.

• Outstanding communication skills: skilled in speaking and presenting to both small and large groups, engaging with the press, and capable of representing Kickstarter positively at industry events.

• Strong understanding of what makes projects in their focus category exceptional – ability to independently assess quality, innovation, creativity, and clarity of presentation when reviewing a campaign.

• Bonus points for being a creator in their focus category, entrepreneur, and/or Kickstarter creator.

• Additional bonus points for professional experience and connections within a field that presents potential for Kickstarter (i.e., a domain where we currently lack a strong audience).

🏝️ Benefits

• A fully remote workforce with ample opportunities to connect with colleagues.

• 100% employer-paid health plan options.

• 16 paid vacation days, 10 sick days, and a company-wide winter break between Christmas and New Year’s.

• 25 volunteer hours annually to contribute to your community.

• 16 weeks of parental leave along with resources for fertility and family planning.

• Annual stipends, including a Remote Working & Wellness Stipend of $3,000 USD (prorated) each calendar year for expenses related to remote work, wellness, health, and fitness, as well as a $500 Role Development Stipend.

• Kickstarter currently operates on a 4-day workweek, reflecting our commitment to a healthy work-life balance and allowing staff to be more than just their work.

• An incredibly talented and inspiring team that knows how to integrate their creative pursuits into their work.