Account Director, Brand

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee a portfolio of Stacker brand clients from the initial kickoff phase to contract renewal.

• Report directly to the Head of Accounts and collaborate with an Account Coordinator, the Editorial team, and the Value Team.

• Conduct kickoffs, define goals and KPIs, clarify the client portal and editorial guidelines, and establish submission expectations.

• Monitor content pacing in relation to contracts and follow up on submissions and approvals.

• Assist clients in enhancing their editorial submissions and escalate deeper strategic needs to the Editorial or Value Team.

• Provide reports on pickup, backlink, and search performance aligned with client objectives.

• Lead renewal discussions, address any concerns, mitigate churn risks, and suggest upgrades.

• Maintain up-to-date CRM notes, tasks, and account health information.

• Share client insights to enhance templates and processes.

⛳️ Requirements

• 3-5+ years of experience in account management, client success, or a client-facing marketing position.

• Proven experience managing renewals or handling a portfolio of business.

• Solid understanding of SEO, content marketing, or link building practices.

• Familiarity with analytics tools such as Google Analytics, Search Console, Ahrefs, or SEMrush.

• Excellent written and verbal communication skills.

• Strong organizational skills while managing multiple accounts and deadlines.

• A genuine interest in media, journalism, and the discovery of content.

• Experience in MarTech, agency, or digital PR is a plus.

• Knowledge of GEO or AI search technologies is a plus.

🏝️ Benefits

• Equity Program

• Unlimited PTO

• 100% Remote Work

• 3 Months Paid Parental Leave

• 401(k) Matching Program

• Comprehensive Health & Dental Coverage

• Life Insurance & Short-Term Disability Protection

• Engaging Team Culture, Events & Retreats

• Performance-Based Bonus Offered