Account Director

This is a fully remote position, open to applicants in New York, +1 more state.

📋 Description

• Drive sales revenue by proactively promoting Zayo's products and services to designated account segments.

• Achieve monthly, quarterly, and yearly sales targets through effective prospecting and selling efforts.

• Present proposals and guide customers throughout the sales process.

• Obtain high Net Promoter Score results by providing exceptional customer support.

• Foster customer relationships, secure ongoing revenue through long-term commitments, and acquire new accounts.

• Utilize knowledge of clients, industry trends, and services to meet revenue goals.

• Formulate account strategies, design solutions, and manage relationships in collaboration with the Sales team.

• Handle a substantial workload while ensuring responsiveness.

• Monitor, analyze, and report on sales performance and activities using Salesforce and other reporting tools.

• Deliver accurate and prompt sales opportunity forecasts.

• Keep detailed records of customer activities for sales reporting and forecasting purposes.

• Supply accurate and timely information to management.

• Collaborate with other departments to enhance customer satisfaction and achieve revenue targets.

• Work effectively as part of a team while also performing independently with minimal supervision.

⛳️ Requirements

• Bachelor’s degree or equivalent from a four-year college; or a suitable combination of education and experience.

• At least eight (8) years of experience in solution selling to large financial services/banking accounts.

• Strong financial acumen.

• Proven track record of consistently meeting targeted sales goals.

• Excellent verbal and written communication skills.

• Outstanding customer service and relationship-building/maintenance abilities.

• Comprehensive understanding of account management and the strategic selling process.

• Strong problem-solving and interpersonal skills.

• Proficiency in Microsoft Word, Excel, and PowerPoint; familiarity with Salesforce is a plus.

• In-depth knowledge of Zayo Networks' value proposition, products, and services such as Ethernet, OCN, IP transport, Dark Fiber, custom access, and colocation.

🏝️ Benefits

• Health insurance.

• Life insurance.

• Disability retirement plans.

• Paid time off.

• Excellent health, dental, and vision insurance.

• Retirement 401(k) savings plan.

• Generous paid time off policy including paid parental leave.

• Eligibility for sales incentive plans.