Account Director

This is a fully remote position, open to applicants in New York, +2 more states.

📋 Description

• Drive sales revenue by proactively promoting Zayo's products and services to designated account segments.

• Achieve monthly, quarterly, and annual sales targets through effective prospecting and selling activities.

• Prepare proposals and guide customers throughout the sales process.

• Attain high Net Promoter Score outcomes by providing outstanding customer support during the sales journey.

• Cultivate customer relationships, secure existing revenue through long-term agreements, and acquire new accounts.

• Leverage customer insights, industry knowledge, and service expertise to meet revenue goals.

• Formulate account strategies, design solutions, and manage relationships in collaboration with the Sales team.

• Handle a significant workload while ensuring prompt responsiveness.

• Monitor, analyze, and report on sales performance and activities using Salesforce and other reporting tools.

• Deliver precise and timely sales opportunity forecasts.

• Maintain customer activity logs for sales reporting and forecasting purposes.

• Provide timely and accurate information to management.

• Collaborate with other departments to ensure customer satisfaction and achieve revenue targets.

• Work collaboratively as part of a team while demonstrating the ability to operate independently with minimal oversight.

⛳️ Requirements

• Bachelor's degree or an equivalent qualification from a four-year college; or a comparable combination of education and experience.

• At least eight (8) years of experience in solution selling to large financial services or banking accounts.

• Strong understanding of financial principles.

• Proven track record of success in consistently meeting targeted sales objectives.

• Excellent verbal and written communication abilities.

• Outstanding customer service and relationship-building skills.

• Comprehensive knowledge of account management and the strategic selling process.

• Strong problem-solving and interpersonal skills.

• Proficiency in Microsoft Word, Excel, and PowerPoint; familiarity with Salesforce is a plus.

• In-depth understanding of Zayo Networks' value proposition, as well as its products and services, including Ethernet, OCN, IP transport, Dark Fiber, custom access, and colocation.

🏝️ Benefits

• Health insurance

• Life insurance

• Disability retirement plans

• Paid time off

• Excellent health, dental, and vision insurance

• Retirement 401(k) savings plan

• Generous paid time off policy, including paid parental leave