Account Director

This is a fully remote position, open to applicants in Illinois, +4 more states.

📋 Description

• Create and execute an account strategy for a Life Sciences client.

• Manage integrated facilities management solutions effectively.

• Anticipate client requirements and exceed contractual performance standards.

• Develop financial strategies that surpass revenue and profitability objectives.

• Lead high-performing teams to achieve operational excellence.

• Coordinate and synchronize IFM service delivery across various operational functions and multiple locations.

• Foster account growth and broaden facilities management services.

• Cultivate relationships with key stakeholders and ensure exceptional client service.

• Oversee geographically diverse locations and varied facility needs.

• Recruit skilled candidates and create career development plans for direct reports.

• Enhance bench strength and succession planning throughout IFM operations.

• Present annual account strategies encompassing objectives, client satisfaction metrics, value-added initiatives, and growth plans.

• Manage account budgets, generate supplementary revenue, optimize resource allocation, and identify operational efficiencies.

⛳️ Requirements

• Over 10 years of executive leadership experience in Integrated Facilities Management and Commercial Real Estate.

• Extensive leadership experience in managing complex facilities management accounts within Life Sciences or similarly regulated sectors.

• Highly preferred: Background in Life Sciences with direct involvement in GXP manufacturing environments.

• Knowledge of cGMP, GLP, GDP, or other relevant quality and regulatory frameworks.

• Proven success in leading large-scale IFM teams across multi-site facility portfolios.

• Significant experience in managing direct client relationships, negotiation, and strategic consultation with executive-level stakeholders.

• Demonstrated capability to drive growth through excellence in IFM services and strategic account expansion.

• Experience in managing IFM P&L responsibilities and consistently exceeding financial goals.

• Strong comprehension of Life Sciences facility requirements, including cleanroom operations, laboratory environments, manufacturing spaces, and compliance standards is preferred.

• Must be authorized to work in the United States without sponsorship.

🏝️ Benefits

• 401(k) plan with company matching contributions.

• Comprehensive Medical, Dental & Vision Care.

• Paid parental leave at 100% of salary.

• Paid Time Off and Company Holidays.

• Early access to earned wages through Daily Pay.

• Supportive culture and a comprehensive benefits package that prioritizes mental, physical, and emotional health.