Account Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of a complex commercial account, providing strategic guidance and ensuring consistent excellence in delivery.

• Act as a reliable partner for clients, fostering relationships and offering proactive, solution-oriented advice.

• Manage integrated commercial communications programs across various channels and tactics.

• Collaborate with Creative, Digital, Scientific, and other cross-functional teams to create client-aligned solutions.

• Lead project teams from planning to execution, overseeing quality, timelines, budgets, and stakeholder expectations.

• Ensure financial oversight, which includes budgeting, forecasting, profitability, invoicing, and the development of Statements of Work (SOW).

• Anticipate client needs, recognize risks, and proactively address challenges.

• Discover opportunities to enhance client partnerships and facilitate organic growth of accounts.

• Mentor, coach, and develop members of the Client Services team.

• Assist with new business opportunities through proposal development, presentations, and pitches.

⛳️ Requirements

• A bachelor’s degree or equivalent relevant experience.

• Over 6 years of experience in healthcare communications, advertising, or a related agency setting.

• Experience in supporting commercial pharmaceutical or healthcare accounts.

• Strong comprehension of integrated commercial communications.

• Proven experience delivering programs across multiple channels.

• Demonstrated success in managing client relationships, providing strategic consultation, and promoting account growth.

• Experience in leading teams and developing colleagues within Client Services.

• Strong skills in project and financial management, including budgets, forecasting, profitability, and SOW development.

• Excellent communication, organizational, and problem-solving abilities.

• Ability to work across multiple priorities in a fast-paced, collaborative agency environment.

🏝️ Benefits

• Comprehensive bonus plan.

• Medical benefits.

• Dental benefits.

• Vision benefits.

• Generous 401k match.

• Vacation days.

• Sick days.

• Personal days.

• Generous company holiday plan.

• Additional benefits for employees in the building.

• Expanded paid leave for new parents.

• Flexible benefits.

• Personal support.

• Tailored learning and development opportunities.