Account Development Specialist – Laboratory Research and Safety Sales

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Oversee and expand a designated portfolio of low-frequency customer accounts.

• Effectively manage and cultivate an assigned segment of the territory.

• Enhance customer engagement, promote account growth, and generate incremental revenue.

• Collaborate with Inside Sales Representatives to drive growth in shared territories.

• Organize account development initiatives and propel expansion across aligned accounts.

• Reach out to and engage customers through phone calls, emails, videoconferencing, and other virtual communication tools.

• Recognize opportunities for account expansion and cross-selling by analyzing customer profiles, purchase histories, and business requirements.

• Keep precise documentation of customer activities, opportunities, and next steps in the CRM system.

• Assist customers in utilizing digital self-service tools and online purchasing options.

• Transfer reactivated or high-potential accounts to Inside Sales Representatives for ongoing management.

• Engage in coaching sessions and training programs.

⛳️ Requirements

• Bachelor’s degree is mandatory; no prior experience is necessary.

• Preferred areas of study include Sciences, Biology, Chemistry, or a related field.

• Previous experience in sales, laboratory work, or business development is advantageous.

• Excellent communication, prospecting, and virtual selling abilities are essential.

• Familiarity with Salesforce (or similar CRM) and Microsoft Office Suite is required.

• Capacity to deliver outstanding customer service.

• Strong organizational, prioritization, and time management skills.

• A collaborative team player with a customer-centric attitude.

• Proven ability to grasp technical and scientific concepts.

• Ability to work independently as well as collaboratively within a team setting.

• Willingness to travel occasionally for customer meetings and training (10–20%).

• Embodies the Thermo Fisher values (The Four I’s): Integrity, Intensity, Innovation, and Involvement.

🏝️ Benefits

• Fully remote work setup.

• Standard work hours from Monday to Friday.

• Regular coaching sessions and training opportunities.

• Chance to enhance skills in prospecting, virtual selling, and account development.